Title: Problem Uploading orders with spreadsheet
Last modified: August 22, 2016

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# Problem Uploading orders with spreadsheet

 *  Resolved [samix73](https://wordpress.org/support/users/samix73/)
 * (@samix73)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/)
 * Hi,
    I have a few problem importing orders by spreadsheet upload: 1. I don’t 
   know what format exactly the spreadsheet should be and what do you mean by column
   heading 2. I’m using this plugin for a Farsi Language Website after uploading
   the spreadsheet all the Farsi texts are changed to question marks 3. I get this
   error after uploading spreadsheet as you can see in the image bellow [http://www.upload7.ir/imgs/2014-09/99374008314018937673.png](http://www.upload7.ir/imgs/2014-09/99374008314018937673.png)
   P.S: The file I uploaded is in .CSV format
 * [https://wordpress.org/plugins/order-tracking/](https://wordpress.org/plugins/order-tracking/)

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Thread Starter [samix73](https://wordpress.org/support/users/samix73/)
 * (@samix73)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/#post-5281419)
 * anyone??
 *  Plugin Author [Rustaurius](https://wordpress.org/support/users/rustaurius/)
 * (@rustaurius)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/#post-5281426)
 * Send an e-mail to [Contact@EtoileWebDesign.com](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/Contact@EtoileWebDesign.com?output_format=md)
   and we can send you the sheet we used testing this feature.
 * It should be in .xls or .xlsx format, I’m not sure what the solution would be
   for uploading Farsi text.
 *  Thread Starter [samix73](https://wordpress.org/support/users/samix73/)
 * (@samix73)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/#post-5281431)
 * sent the email, I’ll check the Farsi text uploading once again to see if it works
   in .xls or .xlsx format or no
 *  Plugin Author [Rustaurius](https://wordpress.org/support/users/rustaurius/)
 * (@rustaurius)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/#post-5281446)
 * Hi Samix,
 * Never got the e-mail, would you mind sending it again or letting me know what
   your e-mail is?
 *  Thread Starter [samix73](https://wordpress.org/support/users/samix73/)
 * (@samix73)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/#post-5281454)
 * sent the email once again
 *  Plugin Author [Rustaurius](https://wordpress.org/support/users/rustaurius/)
 * (@rustaurius)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/#post-5281457)
 * Let me know if you’re still having trouble after receiving the sheet. Not sure
   what the solution would be to include Farsi text.
 *  Thread Starter [samix73](https://wordpress.org/support/users/samix73/)
 * (@samix73)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/#post-5281458)
 * everything works brilliant now.
    Also farsi problem is solved it. by the way 
   i suggest you to upload the spread sheet to the google drive and share a link
   of that so no one else having the problem about that again. Thank you again
 *  [websitebolt](https://wordpress.org/support/users/websitebolt/)
 * (@websitebolt)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/#post-5281460)
 * I am having trouble importing orders by spreadsheet, Please send me the testing
   sheet, my client thinks that it will never work.
 *  [websitebolt](https://wordpress.org/support/users/websitebolt/)
 * (@websitebolt)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/#post-5281461)
 * my email id is [websitebolt@gmail.com](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/websitebolt@gmail.com?output_format=md),
   please send it ASAP i will be greatfull
 *  Thread Starter [samix73](https://wordpress.org/support/users/samix73/)
 * (@samix73)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/#post-5281464)
 * I have shared the spread sheet from google docs:
    [https://drive.google.com/file/d/0B1hg3orcbPwRWDBFWWNlYXEtNktfQUlkTkpIYVVzVkRfaDZz/edit?usp=sharing](https://drive.google.com/file/d/0B1hg3orcbPwRWDBFWWNlYXEtNktfQUlkTkpIYVVzVkRfaDZz/edit?usp=sharing)
 *  [websitebolt](https://wordpress.org/support/users/websitebolt/)
 * (@websitebolt)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/#post-5281470)
 * thanks man. works like a charm

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Problem Uploading orders with spreadsheet’ is closed to new replies.

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 * 11 replies
 * 3 participants
 * Last reply from: [websitebolt](https://wordpress.org/support/users/websitebolt/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/problem-uploading-orders-with-spreadsheet/#post-5281470)
 * Status: resolved