Title: Problem using force_run Last modified: February 13, 2021 --- # Problem using force_run * Resolved [samoreen](https://wordpress.org/support/users/samoreen/) * (@samoreen) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/) * Hi, * I’m currently testing STC with my new mailing service (MailGun) and I got a problem when trying to send the pending notifications immediately : * > Problem calling: force_run > Code: undefined Exception: undefined * This appears to be related to an Ajax issue. I’m using WP 5.6.1, Astra Pro, Elementor Pro and the WP Mail SMTP plugin to send mails via MailGun. … The problem doesn’t show up when switching to the STC Basic E-Mail Template V2.0. I was previously using the STC Demo E-mail Template. * Any idea ? * Thanks in advance. Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [vandestouwe](https://wordpress.org/support/users/vandestouwe/) * (@vandestouwe) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045307) * I understand that you are using my demo and basic template unchanged as they came during the install. That is strange because they are both tested. STC sends notifications via wp_mail(). In does not know anything of plugins hooking on to wp_mail(). * So if STC works with the one template and not with the other it should not be related to MailGUN. * Not sure what MailGun does because WP mail SMTP sends mail on its own. * Maybe MailGUN has variable names that interact with STC but again if the one template works? * I do not think you should have WP mail SMTP working together with the MailGun it look to me they are both doing the same hooking into WP_mail() * Thread Starter [samoreen](https://wordpress.org/support/users/samoreen/) * (@samoreen) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045356) * Hi, * > So if STC works with the one template and not with the other it should not > be related to MailGUN. * I’m investigating this but apparently the problem occurs only with the STC Demo E-mail Template. The Demo templates are working correctly. So, I can continue working on the mail templates (by the way, is there any repository where STC users are sharing templates ?). * > I do not think you should have WP mail SMTP working together with the MailGun * I’m not using the MailGun plugin for now. Only WP Mail SMTP. I’m currently evaluating MailGun but it’s not a definitive choice and WP Mail SMTP is very practical when switching between various services. * Thanks for the quick reply. * Patrick * Plugin Author [vandestouwe](https://wordpress.org/support/users/vandestouwe/) * (@vandestouwe) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045615) * Please explain your issue with the force_run problem * Thread Starter [samoreen](https://wordpress.org/support/users/samoreen/) * (@samoreen) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045635) * > Please explain your issue with the force_run problem * I explained it above. I published a test post and I didn’t want to wait for the scheduler to send the notification message. So, I clicked on the “Click here to send immediately” button (approximate translation since I’m using the french version). Then I immediately got a popup error message containing the text mentioned above : * > Problem calling: force_run > Code: undefined Exception: undefined * and the queued notification was not sent. * I switched to another template and this time I didn’t get the error message and things went smoothly. * Patrick * Plugin Author [vandestouwe](https://wordpress.org/support/users/vandestouwe/) * (@vandestouwe) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045639) * If you try again the template of which you had the problem with does it then happen again? * Thread Starter [samoreen](https://wordpress.org/support/users/samoreen/) * (@samoreen) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045650) * > If you try again the template of which you had the problem with does it then > happen again? * Yes. See attached screen capture. Template used is STC Demo E-mail Template . * Thread Starter [samoreen](https://wordpress.org/support/users/samoreen/) * (@samoreen) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045655) * Oooooops ! No image attached, see here : [https://www.dropbox.com/s/djhazg7l3k12gd0/error.jpg?dl=0](https://www.dropbox.com/s/djhazg7l3k12gd0/error.jpg?dl=0) - This reply was modified 5 years, 3 months ago by [samoreen](https://wordpress.org/support/users/samoreen/). * Thread Starter [samoreen](https://wordpress.org/support/users/samoreen/) * (@samoreen) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045682) * > Please give me admin access and a link to the login page. * Sorry, I can’t. The site is under construction, not protected and contains a lot of sensitive information. I’m not allowed to do this. I can give you all the information you need and I can do any test you could ask me to do (although I’m not a WordPress specialist, I’m a former software and system engineer). * Patrick * Thread Starter [samoreen](https://wordpress.org/support/users/samoreen/) * (@samoreen) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045689) * The placeholder list issue is more important to me than the problem with the above mentioned template since all other templates don’t show the same problem. * Plugin Author [vandestouwe](https://wordpress.org/support/users/vandestouwe/) * (@vandestouwe) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045736) * What version is the demo template? * Thread Starter [samoreen](https://wordpress.org/support/users/samoreen/) * (@samoreen) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045772) * As mentioned above, the version causing the error is **STC Demo E-mail Template** without any version number. No problem with the others * STC Basic E-Mail Template V2.0 STC Demo E-mail Template V2.0 STC Demo E-mail Template V1.3 STC Demo E-mail Template V1.1 * Or with the one I just created. * Plugin Author [vandestouwe](https://wordpress.org/support/users/vandestouwe/) * (@vandestouwe) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045782) * Only versions V2.0 will work all other older versions you can delete. My guess is that the one without the version number is the oldest and shuld also be removed * Thread Starter [samoreen](https://wordpress.org/support/users/samoreen/) * (@samoreen) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045812) * OK. I’ll delete the old ones. * Thanks. * Patrick * Plugin Author [vandestouwe](https://wordpress.org/support/users/vandestouwe/) * (@vandestouwe) * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045929) * Older versions of the templates where not deleted. They are not backwards compatible and one should always use the latest version. - This reply was modified 5 years, 3 months ago by [vandestouwe](https://wordpress.org/support/users/vandestouwe/). Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Problem using force_run’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/subscribe-to-category_b0acac.svg) * [Subscribe to Category](https://wordpress.org/plugins/subscribe-to-category/) * [Frequently Asked Questions](https://wordpress.org/plugins/subscribe-to-category/#faq) * [Support Threads](https://wordpress.org/support/plugin/subscribe-to-category/) * [Active Topics](https://wordpress.org/support/plugin/subscribe-to-category/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/subscribe-to-category/unresolved/) * [Reviews](https://wordpress.org/support/plugin/subscribe-to-category/reviews/) * 14 replies * 2 participants * Last reply from: [vandestouwe](https://wordpress.org/support/users/vandestouwe/) * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/problem-using-force_run/#post-14045929) * Status: resolved