Title: Problem using wizard
Last modified: August 24, 2016

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# Problem using wizard

 *  Resolved [fcabroad](https://wordpress.org/support/users/fcabroad/)
 * (@fcabroad)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/problem-using-wizard/)
 * Hi,
 * I am trying to use the wizard to configure the plugin to send email via google
   with OAuth2. I am getting the following behaviour:
 * 2. I enter email and sender name
 * 3. I enter smtp.gmail.com
 * 4. Connectivity test
 * When the ‘checking’ processing finishes the following text is displayed:
 * **How will the connection to the MSA be established?
    Your connection settings
   depend on what your email service provider offers, and what your WordPress host
   allows.
 * There is no indication that any configuration options have been detected, and
   no further text is displayed.
 * I hit **Next**
 * 5. Authentication
 * A panel is displayed with the following fields: Web Site Domain, Redirect URI,
   Client ID, Client Secret and Username. All are blank.
 * I assume that this is not the intended behaviour? Seems somewhat similar to the
   issue described [here](https://wordpress.org/support/topic/form-not-displaying-properly-to-use-fields?replies=2).
 * I attempted to install the plugin last weekend on my staging site as discussed
   [here](https://wordpress.org/support/topic/problem-requesting-permission-from-google?replies=9).
   I had a different issue at that time, but the wizard seemed to work as expected.
   I am now attempting to install directly to my production site and and the wizard
   is not working as it did last week.
 * Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/problem-using-wizard/#post-6113611)
 * Definitely not. Would you please:
    1. Install the [Debug](https://wordpress.org/plugins/debug/) plugin and enable 
       WP_DEBUG_LOG
    2. In Postman’s Configuration, Advanced tab, set Log Level to Trace
    3. Try to reproduce the problem
    4. Email the log to me at jason at Hendriks dot ca
 * That’s a bad one.
 *  Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/problem-using-wizard/#post-6113651)
 * Clearing your browser cache or hitting Reload/Refresh while in the wizard might
   be a good idea.
 *  Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/problem-using-wizard/#post-6113705)
 * I fixed a couple Javascript errors that, depending on what other plugins you 
   have installed, may create Javascript conflicts. Please install [Postman SMTP v1.6.5a](https://downloads.wordpress.org/plugin/postman-smtp.1.6.5a.zip).
 *  Thread Starter [fcabroad](https://wordpress.org/support/users/fcabroad/)
 * (@fcabroad)
 * [11 years ago](https://wordpress.org/support/topic/problem-using-wizard/#post-6113768)
 * Hi
 * Sorry for delay in getting back to you on this – I have been away from my computer.
 * I have updated the plugin and the wizard is now working OK.
 * Thanks
 *  Thread Starter [fcabroad](https://wordpress.org/support/users/fcabroad/)
 * (@fcabroad)
 * [11 years ago](https://wordpress.org/support/topic/problem-using-wizard/#post-6113769)
 * Resolved

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Problem using wizard’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/postman-smtp_7c7b78.svg)
 * [Postman SMTP Mailer/Email Log](https://wordpress.org/plugins/postman-smtp/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/postman-smtp/unresolved/)
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 * 5 replies
 * 2 participants
 * Last reply from: [fcabroad](https://wordpress.org/support/users/fcabroad/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/problem-using-wizard/#post-6113769)
 * Status: resolved