Title: Problem w/ Two-step Authentication
Last modified: August 21, 2016

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# Problem w/ Two-step Authentication

 *  [karge](https://wordpress.org/support/users/karge/)
 * (@karge)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/problem-w-two-step-authentication/)
 * Hi there,
 * I’m running a blog hosted on WordPress and one of our members is being asked 
   a “verification code generated by your Authenticator mobile application”, he 
   has this kind of two-step authentication in order to access the dashboard but
   the thing is we haven’t installed any plugin enabling two-step authentication
   so we don’t understand where has this come from… He can’t access the Admin page
   because of that, and he can’t receive any verification code on his telephone 
   as he hasn’t given his phone number anywhere apparently… Is there a way for him
   to get rid of this double authentication so he can simply access the Admin with
   his IDs? Thanks!

The topic ‘Problem w/ Two-step Authentication’ is closed to new replies.

## Tags

 * [authentication](https://wordpress.org/support/topic-tag/authentication/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 0 replies
 * 1 participant
 * Last reply from: [karge](https://wordpress.org/support/users/karge/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/problem-w-two-step-authentication/)
 * Status: not resolved

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