Title: Problem when loading an xml file
Last modified: May 1, 2017

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# Problem when loading an xml file

 *  [amadeus110](https://wordpress.org/support/users/amadeus110/)
 * (@amadeus110)
 * [9 years ago](https://wordpress.org/support/topic/problem-when-loading-an-xml-file/)
 * Hello!
 * I installed your Blogger Importer plug-in at [https://whoiswhopersona.info](https://whoiswhopersona.info),
   I wanted to import content from blogger.com,
 * 1. The problem when loading an xml file 170 MB was caused by the ModSecurity 
   constraint on the request body size:
    ========================== [Sun Apr 30 
   11:22:14.381097 2017] [:error] [pid 431809:tid 140378032297728] [client 193.111.60.3]
   ModSecurity: Request body (Content-Length) is larger than the configured limit(
   134217728). [hostname “whoiswhopersona.info”] [uri “/wp-admin/admin.php”] [unique_id“
   WQYBJn3nFgj–dGuq7@U-AAAAE4”] ==========================
 * My hosting hostiq-support has increased this limit, but there is an error after
   downloading the file. After the file is loaded, the browser makes several requests
   to the “admin-ajax.php” script, which are successfully executed:
 * ==========================
    /home/whoiswho/access-logs/whoiswhopersona.info-ssl_log:
   193.111.60.3 – – [30/Apr/2017:13:01:15 -0400] “POST /wp-admin/admin-ajax.php 
   HTTP/1.1” 200 47 “[https://whoiswhopersona.info/wp-admin/admin.php?import=blogger&#8221](https://whoiswhopersona.info/wp-admin/admin.php?import=blogger&#8221);“
   Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/
   56.0.2924.87 Safari/537.36” /home/whoiswho/access-logs/whoiswhopersona.info-ssl_log:
   193.111.60.3 – – [30/Apr/2017:13:03:16 -0400] “POST /wp-admin/admin-ajax.php 
   HTTP/1.1” 200 47 “[https://whoiswhopersona.info/wp-admin/admin.php?import=blogger&#8221](https://whoiswhopersona.info/wp-admin/admin.php?import=blogger&#8221);“
   Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/
   56.0.2924.87 Safari/537.36” /home/whoiswho/access-logs/whoiswhopersona.info-ssl_log:
   193.111.60.3 – – [30/Apr/2017:13:04:15 -0400] “POST /wp-admin/admin-ajax.php 
   HTTP/1.1” 200 47 “[https://whoiswhopersona.info/wp-admin/admin.php?import=blogger&#8221](https://whoiswhopersona.info/wp-admin/admin.php?import=blogger&#8221);“
   Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/
   56.0.2924.87 Safari/537.36” ==========================
 * Then a request is made to “public-api.wordpress.com” of the following form:
 * ==========================
    Request URL:[https://public-api.wordpress.com/rest/v1.1/notifications/?http_envelope=1&fields=id%2Ctype%2Cunread%2Cbody%2Csubject%2Ctimestamp%2Cmeta%2Cnote_hash&number=10](https://public-api.wordpress.com/rest/v1.1/notifications/?http_envelope=1&fields=id%2Ctype%2Cunread%2Cbody%2Csubject%2Ctimestamp%2Cmeta%2Cnote_hash&number=10)
   ==========================
 * In response to the request, the following response was received:
 * ==========================
    {“code”:403,”headers”:[{“name”:”Content-Type”,”value”:”
   application\/json”}],”body”:{“error”:”authorization_required”,”message”:”An active
   access token must be used to retrieve notifications.”}} =====================
   =====
 * Help and solve this problem please

Viewing 1 replies (of 1 total)

 *  Plugin Author [Workshopshed](https://wordpress.org/support/users/workshopshed/)
 * (@workshopshed)
 * [9 years ago](https://wordpress.org/support/topic/problem-when-loading-an-xml-file/#post-9095907)
 * Hi Amadeus, the importer should not be making any calls to WordPress API so that
   is likely to be another plugin or core code doing that.
 * It might be Pingbacks?
 * [https://make.wordpress.org/support/user-manual/building-your-wordpress-community/trackbacks-and-pingbacks/](https://make.wordpress.org/support/user-manual/building-your-wordpress-community/trackbacks-and-pingbacks/)
 * Also for the duration of import it is best to disable all other plugins.

Viewing 1 replies (of 1 total)

The topic ‘Problem when loading an xml file’ is closed to new replies.

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## Tags

 * [xml file](https://wordpress.org/support/topic-tag/xml-file/)

 * 1 reply
 * 2 participants
 * Last reply from: [Workshopshed](https://wordpress.org/support/users/workshopshed/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/problem-when-loading-an-xml-file/#post-9095907)
 * Status: not resolved