Title: Problem when updating plugin
Last modified: January 12, 2019

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# Problem when updating plugin

 *  Resolved [aitor94](https://wordpress.org/support/users/aitor94/)
 * (@aitor94)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/problem-when-updating-plugin/)
 * I have a website with Generate Press Theme, and popups are not open to me and
   a rather long space has been created underneath the entire web as if my web continued
   down, but it’s all blank. There’s a solution?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/)
 * (@wpmudev-support6)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/problem-when-updating-plugin/#post-11082114)
 * Hello there [@aitor94](https://wordpress.org/support/users/aitor94/),
 * I’m really sorry to hear that!
    Is there a URL that you could share here with
   us, in order to have a better look?
 * Warm regards,
    Dimitris
 *  Plugin Support [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/)
 * (@wpmudev-support6)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/problem-when-updating-plugin/#post-11127302)
 * Hello [@aitor94](https://wordpress.org/support/users/aitor94/)
 * It’s been a while since we’ve heard back from you, so I’m marking this topic 
   as resolved. Feel free to post back any updates and we can re-open it and carry
   on troubleshooting. 🙂
 * Take care,
    Dimitris

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem when updating plugin’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-popup/assets/icon-256x256.gif?rev=3446944)
 * [Hustle - Email Marketing, Lead Generation, Optins, Popups](https://wordpress.org/plugins/wordpress-popup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-popup/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-popup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-popup/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/problem-when-updating-plugin/#post-11127302)
 * Status: resolved