Title: Problem when upgrading
Last modified: August 25, 2023

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# Problem when upgrading

 *  Resolved [support2nahironet](https://wordpress.org/support/users/support2nahironet/)
 * (@support2nahironet)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/problem-when-upgrading/)
 * I have a client’s website, to which the plugin was installed, with the last update
   the badges are not visible on the front of the products.
 * I have checked configuration and compatibility with other plugins and theme, 
   and everything is normal, but the badges are still not displayed.
 * The theme I use is: Kandece
 * I also have several plugins installed for woocommerce functions and the site 
   in general.
 * I put some CSS to place the badges in a specific way, but even without the Css
   when I update, the badges are not seen.
 * Any solution to this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-when-upgrading%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [boomdevs](https://wordpress.org/support/users/boomdevs/)
 * (@boomdevs)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/problem-when-upgrading/#post-17003906)
 * Dear Sir,
 * We sincerely apologize for any inconvenience you have experienced. Your concern
   is of utmost importance to us, and we are fully committed to assisting you in
   resolving this matter.
 * To better understand the situation you are encountering, we kindly request your
   cooperation in providing us with further details. In order to proceed with a 
   thorough investigation, we kindly ask that you share your relevant credentials
   with us securely.
 * For your privacy and security, we have established a dedicated support ticket
   system through which you can share the necessary information. Kindly access our
   support ticket portal by visiting the following link: [https://boomdevs.com/forums/forum/woocommerce-product-badge-manager/](https://boomdevs.com/forums/forum/woocommerce-product-badge-manager/)
 * Rest assured that all information you provide will be treated with the utmost
   confidentiality and used solely for the purpose of addressing your concern. Our
   technical team will diligently analyze the provided details to identify the root
   cause and implement a suitable solution.
 * We sincerely appreciate your cooperation in this matter and are eagerly looking
   forward to your response through the support ticket system. Should you require
   any further assistance, please do not hesitate to reach out to our dedicated 
   support team at [support@boomdevs.com](https://wordpress.org/support/topic/problem-when-upgrading/support@boomdevs.com?output_format=md).
 * Thank you for choosing our services. We remain committed to ensuring a seamless
   experience for you.
 * Best regards,
 * **Customer Support Team
   BoomDevs

Viewing 1 replies (of 1 total)

The topic ‘Problem when upgrading’ is closed to new replies.

 * ![](https://ps.w.org/product-badge-manager-for-woocommerce/assets/icon.svg?rev
   =2470078)
 * [Product Badge Manager For Woocommerce](https://wordpress.org/plugins/product-badge-manager-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/product-badge-manager-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/product-badge-manager-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/product-badge-manager-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/product-badge-manager-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/product-badge-manager-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [boomdevs](https://wordpress.org/support/users/boomdevs/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/problem-when-upgrading/#post-17003906)
 * Status: resolved