Title: problem with activating pro
Last modified: December 5, 2022

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# problem with activating pro

 *  [valhaire](https://wordpress.org/support/users/valhaire/)
 * (@valhaire)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/problem-with-activating-pro/)
 * Hi there,this is a problem someone else had and i am having the same problem,
   please someone contact me asap. thank you
 * I installed the free version and this just appears broken not loading a preview
   image and the seems to be only half the page compared to the installation documentation.
 * I also installed WP Fortune to enter my license key, this also does not work 
   as it does not detect DYMO is actually installed. I have added a screenshot of
   the DYMO page in my admin
 * All my WordPress, plugins including Woocommerce are updated to the latest versions.
 * Could you please advise what the problem might be please?
 * I have also contacted WP Fortune but have not heard anything back.
 * Thanks

The topic ‘problem with activating pro’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [valhaire](https://wordpress.org/support/users/valhaire/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/problem-with-activating-pro/)
 * Status: not resolved