Title: Problem with API
Last modified: June 29, 2021

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# Problem with API

 *  Resolved [mclockhart](https://wordpress.org/support/users/mclockhart/)
 * (@mclockhart)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/problem-with-api-3/)
 * Hi,
 * I think the Mailchimp API is not working. I have set up MC4WP on my website:
 * [https://www.econation.co.nz/](https://www.econation.co.nz/)
 * And connected with Mailchimp using API.
 * I am using a Boxzilla pop-up for the form and I also put the form in a footer
   widget.
 * The registration/subscribe form was working a couple of days ago. But now when
   I try to add someone I get the ‘thankyou for subscribing message’ in the popup.
   A when I look at the error log in MC4WP it says that the subscription was successful
   e.g:
    [2021-06-29 13:08:13] INFO: Form 47122 > Successfully subscribed mclo******
   @ec*******.co.nz
 * But if I go to Mailchimp there is no new subscription.
 * I am using MailChimp for WordPress Version 4.8.6
    WordPress 5.7.2 running GeneratePress
   theme, and PHP version 7.4.20
 * Please advise
 * Michael

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [mclockhart](https://wordpress.org/support/users/mclockhart/)
 * (@mclockhart)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/problem-with-api-3/#post-14613769)
 * Is anybody there?
 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/problem-with-api-3/#post-14614436)
 * Hey [@mclockhart](https://wordpress.org/support/users/mclockhart/),
 * Thanks for reaching out to us.
 * DO you have “Double Opt-in” enabled? If yes, then the email is displayed in your
   MailChimp List/Audience, only after confirming the email address. MailChimp sends
   an email with a link to verify the email address.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem with API’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577)
 * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/problem-with-api-3/#post-14614436)
 * Status: resolved