Title: Problem with authentication
Last modified: March 22, 2020

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# Problem with authentication

 *  Resolved [kamil518](https://wordpress.org/support/users/kamil518/)
 * (@kamil518)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problem-with-authentication-4/)
 * I have a problem while trying to authenticate with my google analytics account.
   After clicking launch wizard and connect Monsterinsights I get following error:“
   Whoops, something went wrong and we weren’t able to connect to MonsterInsights.
   Please enter your Google UA code manually.”
    I can enter my Google UA code manually
   but I lose possibility of having reports etc.

Viewing 1 replies (of 1 total)

 *  Plugin Author [chriscct7](https://wordpress.org/support/users/chriscct7/)
 * (@chriscct7)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problem-with-authentication-4/#post-12612270)
 * That’s odd, can you reach out to our team at monsterinsights.com/lite-support/.
   We’re going to need to take a look at potential reasons for why that’s being 
   blocked
 * -Chris

Viewing 1 replies (of 1 total)

The topic ‘Problem with authentication’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [chriscct7](https://wordpress.org/support/users/chriscct7/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/problem-with-authentication-4/#post-12612270)
 * Status: resolved