Title: Problem with Autorenew
Last modified: April 2, 2022

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# Problem with Autorenew

 *  Resolved [John-Pierre Cornelissen](https://wordpress.org/support/users/jpnl/)
 * (@jpnl)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/problem-with-autorenew/)
 * Hi,
 * I noticed an issue with the Autorenew function.
 * On 1 march I checked the plugin, it was connected and showed an autorenew date
   of 1 may.
    On 2 april I checked again, now the account showed that it was disconnected
   since 1 april and the autorenew was still set on 1 may.
 * Why is it that it disconnects one month before the scheduled autorenew date?
 * Thanks
    JP

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [quadlayers](https://wordpress.org/support/users/quadlayers/)
 * (@quadlayers)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/problem-with-autorenew/#post-15520851)
 * hello mate, we’re working to solve the issues with the personal account
 * in the meantime, you can use the business account token
 *  Thread Starter [John-Pierre Cornelissen](https://wordpress.org/support/users/jpnl/)
 * (@jpnl)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/problem-with-autorenew/#post-15521544)
 * Thanks, sorry I forgot to mention but it is a business account that got disconnected
   unexpectedly.
 *  Plugin Author [quadlayers](https://wordpress.org/support/users/quadlayers/)
 * (@quadlayers)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/problem-with-autorenew/#post-15754648)
 * hello [@jpnl](https://wordpress.org/support/users/jpnl/)
    sorry for the delay
   please confirm if you’re still facing this issue
 *  Thread Starter [John-Pierre Cornelissen](https://wordpress.org/support/users/jpnl/)
 * (@jpnl)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/problem-with-autorenew/#post-15755328)
 * Yes I do. I opened a [new ticket here](https://wordpress.org/support/topic/token-expired-auto-renew-issues/)
   because I didn’t receive a follow up reply.
 *  Plugin Author [quadlayers](https://wordpress.org/support/users/quadlayers/)
 * (@quadlayers)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/problem-with-autorenew/#post-15756164)
 * ok ill close this and continue in the new ticket
    best regards

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Problem with Autorenew’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [quadlayers](https://wordpress.org/support/users/quadlayers/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/problem-with-autorenew/#post-15756164)
 * Status: resolved