Title: Problem with backpup
Last modified: January 4, 2022

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# Problem with backpup

 *  Resolved [oeilneuf74](https://wordpress.org/support/users/oeilneuf74/)
 * (@oeilneuf74)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/problem-with-backpup/)
 * Hi!
    my backups fail when using WordPress cron. How to do ??
 * Version WordPress : 5.8.2
    Version BackWPup: 3.10.0 Version PHP: 7.4.26 (64bit)
   Version MySQL: 5.7.26-log Version cURL: 7.74.0 Version SSL cURL: OpenSSL/1.1.1k
   URL WP-Cron: [https://cafecuisine.fr/wp-cron.php](https://cafecuisine.fr/wp-cron.php)
   Connexion au serveur: Réponse HTTP non attendue : Code d’état : 200 Date: Tue,
   04 Jan 2022 13:15:38 GMT Server: Apache Expires: Wed, 11 Jan 1984 05:00:00 GMT
   Cache-control: no-cache, must-revalidate, max-age=0 Content-encoding: gzip Vary:
   Accept-Encoding Strict-transport-security: max-age=16000000 Upgrade: h2 Content-
   type: text/html; charset=UTF-8
 * Document root: /home/clients/830d8b1a215a1775b57a464f0b9a733a/sites/cafecuisine.
   fr
    Dossier temporaire: /home/clients/830d8b1a215a1775b57a464f0b9a733a/sites/
   cafecuisine.fr/wp-content/uploads/backwpup-befe6f-temp/ Dossier des fichiers 
   journaux: /home/clients/830d8b1a215a1775b57a464f0b9a733a/sites/cafecuisine.fr/
   wp-content/uploads/backwpup-befe6f-logs/ Serveur: Apache Système d’exploitation:
   Linux PHP SAPI: fpm-fcgi Utilisateur PHP actuel: uid184341 Temps maximum d’exécution:
   300 secondes Temps maximum d’exécution d’un script de BackWPup: 30 secondes WP
   Cron alternatif: Off WP Cron désactivé: Off CHMOD Dir: 509 Heure du serveur: 
   13:15 Heure du site web: 14:15 Fuseau horaire du site web: Europe/Paris Décalage
   temps avec le site web: 1 heures Langue du site: fr-FR Type d’encodage du client
   MySql: utf8mb4 Limite mémoire de PHP: 1280M Limite mémoire de WP: 1280M Limite
   mémoire maximum de WP: 1280M Mémoire utilisée: 55,00 Mo Fonctions PHP désactivées::
   set_time_limit, passthru, exec, system, popen, shell_exec, proc_open, pcntl_exec
   Extension PHP chargées :: Core, OAuth, PDFlib, PDO, Phar, Reflection, SPL, SimpleXML,
   bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter,
   ftp, gd, geos, gettext, gmp, hash, http, iconv, imagick, imap, intl, ionCube 
   Loader, json, ldap, libxml, mailparse, mbstring, mcrypt, mongodb, mysqli, mysqlnd,
   openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, pgsql, posix, propro, raphf, session,
   soap, sockets, sodium, sqlite3, ssh2, standard, tidy, timezonedb, tokenizer, 
   uploadprogress, xml, xmlreader, xmlrpc, xmlwriter, xsl, yaz, zip, zlib
 * Thanks for your help!
    Gaelle

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/problem-with-backpup/#post-15221377)
 * [@oeilneuf74](https://wordpress.org/support/users/oeilneuf74/)
    you can fix this
   by using another cron method. modify **wp-config.php** ( you can find this file
   in your root directory ), and **BEFORE** the line: **/\* That’s all, stop editing!
   Happy blogging. \*/ ** add this line: `define('ALTERNATE_WP_CRON' , true );` 
   I hope that could help ^^
 *  Thread Starter [oeilneuf74](https://wordpress.org/support/users/oeilneuf74/)
 * (@oeilneuf74)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/problem-with-backpup/#post-15224755)
 * Hi!
    I try to add this line on this website [https://oeil-neuf.com](https://oeil-neuf.com)
   but it doesn’t owrk anymore. I really need to find a solution to backup all my
   websites!!!
 * Could you help me please?
    Thanks a lot. Gaëlle
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/problem-with-backpup/#post-15236883)
 * Hello [@oeilneuf74](https://wordpress.org/support/users/oeilneuf74/)
    please 
   help me make sure that you have added the line correctly, it should show WP Cron
   alternatif: ON
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/problem-with-backpup/#post-15284049)
 * since we haven’t heard back from you, I’m going to mark it as resolved.
    In case
   you’re still having problems, feel free to let us know 😉

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem with backpup’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
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 * 4 replies
 * 2 participants
 * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/problem-with-backpup/#post-15284049)
 * Status: resolved