Title: Problem with byte-range request
Last modified: August 20, 2016

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# Problem with byte-range request

 *  [andyward](https://wordpress.org/support/users/andyward/)
 * (@andyward)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/problem-with-byte-range-request/)
 * Hi.
 * I have been googling this for a while but seem to have no definite answer as 
   to the issue.
 * I have been submitting podcasts for DJs into iTunes most of this year with no
   issue, on the same shared server.
 * I recently got the dreaded “byte range request” error in iTunes when trying to
   load my latest podcast. I inititally thought this may have been a WP template
   error seeing as I was using it for the first time, and set up a subdomain with
   a default theme, and the feed address was accepted at the first stage, so I thought
   it WAS the theme… however I also tried the theme in question on the same subdomain
   and THAT worked also.
 * I then went back and tried again with my initial feed/theme and had success.
 * Is there any definitive answer as to what the issue actually is with submitting
   new feeds to iTunes… if there is somewhere you could point me or advise how to
   fix this (I have no idea how I got the last one in , in the end).
 * Thanks
 * [http://wordpress.org/extend/plugins/podpress/](http://wordpress.org/extend/plugins/podpress/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [ntm](https://wordpress.org/support/users/ntm/)
 * (@ntm)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/problem-with-byte-range-request/#post-3187367)
 * There was report of this problem before:
    [http://wordpress.org/support/topic/plugin-podpress-podpress-itunes-error-server-doesnt-support-byte-range-requests](http://wordpress.org/support/topic/plugin-podpress-podpress-itunes-error-server-doesnt-support-byte-range-requests)
   and a further report after that: [http://wordpress.org/support/topic/itunes-byte-range-request-conflict-php-download-server-solution](http://wordpress.org/support/topic/itunes-byte-range-request-conflict-php-download-server-solution)
   I have discovered the second post just today. It contains a link to an interesting
   article. I will do some more research on that issue. But so far I have no solution.
 *  Thread Starter [andyward](https://wordpress.org/support/users/andyward/)
 * (@andyward)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/problem-with-byte-range-request/#post-3187378)
 * OK, well the 2nd article is waaay above my skill set to comprehend. If you get
   any solution I would really appreciate an update here is you remember, or maybe
   via the plug in.
 * I have been using Podpress for many years and never have any issues and this 
   new problem is truly frustrating seeing as I somehow got round the solution before
   without knowing how..
 * Thanks for taking time to reply.
 *  Plugin Author [ntm](https://wordpress.org/support/users/ntm/)
 * (@ntm)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/problem-with-byte-range-request/#post-3187379)
 * This is related to changes in the way the Apple devices download/play media files.
 * I will lead you know when I find something.
 *  [ParticularlyEvil](https://wordpress.org/support/users/particularlyevil/)
 * (@particularlyevil)
 * [13 years ago](https://wordpress.org/support/topic/problem-with-byte-range-request/#post-3187415)
 * Just chiming in – I have the same byte-range error that others are reporting.
   I’ll try disabling stats and the like to see if that helps.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem with byte-range request’ is closed to new replies.

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## Tags

 * [itunes](https://wordpress.org/support/topic-tag/itunes/)

 * 4 replies
 * 3 participants
 * Last reply from: [ParticularlyEvil](https://wordpress.org/support/users/particularlyevil/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/problem-with-byte-range-request/#post-3187415)
 * Status: not resolved