Title: Problem with cache
Last modified: April 3, 2018

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# Problem with cache

 *  [upola](https://wordpress.org/support/users/upola/)
 * (@upola)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-cache-2/)
 * Hi
    I have been using your plugin successfully but today after I enabled cache
   in my website, the signup form has been acting weird, after I enter the data 
   and click submit, the page goes into infinite loop however the data is inserted
   in the database. I have removed the cache plugin but still I am facing the same
   problem. Please help! Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [upola](https://wordpress.org/support/users/upola/)
 * (@upola)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-cache-2/#post-10143201)
 * I also did a fresh installation of participant database but now I am unable to
   load the sign up page!
 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-cache-2/#post-10146943)
 * You must disable page caches on any pages that have Participants Database forms.
    -  This reply was modified 8 years, 2 months ago by [Roland Barker](https://wordpress.org/support/users/xnau/).
 *  Thread Starter [upola](https://wordpress.org/support/users/upola/)
 * (@upola)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-cache-2/#post-10151145)
 * I have tried everything. I even did a new installation of wordpress and participant
   database. Still the same problem. When I insert data in signup form the page 
   goes into loop and it cannot be accessed until the browser is restarted. I have
   put the pdb_thanks shortcode in a different page. after submitting form both 
   the pdb_signup page and the pdb_thanks page are unaccessible. Php version in 
   my host is 7.0. Please help!
 *  Thread Starter [upola](https://wordpress.org/support/users/upola/)
 * (@upola)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-cache-2/#post-10155690)
 * Hi
    I have finally solved the problem. Apparently it was never a problem of cache.
   It seems to be a bug in participant database. If I add any extra link to the 
   page where I have put [pdb_thanks] shortcode, the problem comes up. Otherwise
   your plugin works perfectly! Thanks.
 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-cache-2/#post-10156007)
 * Can you explain?…if it’s a bug, I’d like to fix it. What do you mean by “add 
   an extra link?” thanks!
 *  Thread Starter [upola](https://wordpress.org/support/users/upola/)
 * (@upola)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-cache-2/#post-10160994)
 * Sure I can explain but how do I show in screenshot? If you can give me an email
   id I can send it to you as as well as explain the problem.
 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-cache-2/#post-10162831)
 * you can send it to my support email: [support@xnau.com](https://wordpress.org/support/topic/problem-with-cache-2/support@xnau.com?output_format=md)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Problem with cache’ is closed to new replies.

 * ![](https://ps.w.org/participants-database/assets/icon-256x256.jpg?rev=1389807)
 * [Participants Database](https://wordpress.org/plugins/participants-database/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/participants-database/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/participants-database/)
 * [Active Topics](https://wordpress.org/support/plugin/participants-database/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/participants-database/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/participants-database/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [Roland Barker](https://wordpress.org/support/users/xnau/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/problem-with-cache-2/#post-10162831)
 * Status: not resolved