Title: Problem with caching plugins
Last modified: February 27, 2023

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# Problem with caching plugins

 *  anonymized-17631918
 * (@anonymized-17631918)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/problem-with-caching-plugins-3/)
 * Hello,
 * i just want to let you know, than your counter shortcode is not working with 
   caching plugins. Hopefully you can improve this with caching friendly js.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Tarek Aziz](https://wordpress.org/support/users/tarekht/)
 * (@tarekht)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/problem-with-caching-plugins-3/#post-16513631)
 * Hello @tkwpweb,
 * Thank you very much for reaching out 🙂
 * I am sorry to hear about the inconvenience you had.
 * Actually, it works through JS already, but it seems that your caching plugin 
   is preventing it from fetching new data.
 * Don’t worry, we’ll further investigate our plugin and try our best to resolve
   the issue in the future.
 * Kind regards,
   Tarek Aziz
 *  Thread Starter anonymized-17631918
 * (@anonymized-17631918)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/problem-with-caching-plugins-3/#post-16515247)
 * We use “WP Fastest Cache” and the site is build with Elementor. Maybe this helps.
 *  Plugin Contributor [Tarek Aziz](https://wordpress.org/support/users/tarekht/)
 * (@tarekht)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/problem-with-caching-plugins-3/#post-16516300)
 * Thanks a lot for informing us 🙂
 * Yes, it will definitely help with the investigation.
 * Best,
   Tarek
 *  Thread Starter anonymized-17631918
 * (@anonymized-17631918)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/problem-with-caching-plugins-3/#post-16571906)
 * Hello,
 * why you didn’t improve the caching problems with counter shortcode in new release?
 *  Plugin Contributor [Tarek Aziz](https://wordpress.org/support/users/tarekht/)
 * (@tarekht)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/problem-with-caching-plugins-3/#post-16572032)
 * Hello @tkwpweb,
 * Thanks for getting in touch with us 🙂
 * We have taken note of your request and added it to our list upcoming features.
   We hope that our development team will adress the issue in a few plugin updates.
 * In the meantime, could you please try disabling the object cache from the “**
   WP Fastest Cache**” settings? Hopefully, it will resolve the issue.
 * Sincerely,
   Tarek Aziz

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Problem with caching plugins’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Tarek Aziz](https://wordpress.org/support/users/tarekht/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/problem-with-caching-plugins-3/#post-16572032)
 * Status: not resolved