Thread Starter
iirf
(@iirf)
I could solve the problem a bit: You have to activate the item “Disable placeholder insertion” under “settings”. Then it works again with the pop-ups if you accept all settings. But if you only accept functional cookies the map doesn’t appear at all 🙁
Hi @iirf,
I visited your site and confirmed that the blocking and unblocking of OSM works on your site. We block it because OSM requires consent before it can be loaded. Now that you have disabled the placeholder, the plugin is working as expected: blocked before consent (without placeholder) and unblocked after consent.
If you wish, we could have a look at the way the placeholder is inserted on your page. You would need to enable placeholder insertion again so that we can investigate.
Please let me know if you want us to have a look.
Kind regards,
Leon
Thread Starter
iirf
(@iirf)
Hello Leon,
thank you very much! I have enable placeholder insertion now. Could you have a look at it again?
Thanks!
Hi @iirf,
I just visited your site again and all seems to work as expected. Could you confirm by visiting the page in a private/incognito window, to circumvent possible browser cache intervention?
Kind regards,
Leon
Thread Starter
iirf
(@iirf)
Hello Leon,
I still use a private window. But the problem is that the addresses of the map-location do not appear when placeholder insertion is enabled and you choose only functional cookies. the location-information should appear if you click in the blue symbols in the map.
Kind regards!
@iirf The map is not loaded at all when the visitor does not accept cookies, so the markers can’t be loaded as well.
The only solution would be to disable the OSM integration (Complianz -> integrations), though Complianz will no longer ask consent for OSM.
Kind regards,
Leon
Hi @iirf
Hopefully, your issue is resolved. Could you tell us what you think of the plugin or the support by casting your Review here? We’d love to hear your feedback!
