Title: Problem with connection and cache
Last modified: December 19, 2022

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# Problem with connection and cache

 *  Resolved [salamat78](https://wordpress.org/support/users/salamat78/)
 * (@salamat78)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/problem-with-connection-and-cache/)
 * Hi,
 * when users try to connect on the page, they have an error message ” you cannot
   login, this page has probably been put on cache” (translated approximatively 
   from French).
 * I can manage to login after second or third attempt, but the members are usually
   not very tech savy and it puts them off, when they can’t login on the first attempt
   and just give up.
 * I’ve purged my cache with WP super cache and I’ve used basic settings for this
   plugin.
 * Anything I’m supposed to do to avoid having this message ?
 * Thanks for your help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-connection-and-cache%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/problem-with-connection-and-cache/#post-16302355)
 * [@salamat78](https://wordpress.org/support/users/salamat78/)
 * You can read this guide about caching issues:
 * [https://docs.ultimatemember.com/article/1595-caching-problems](https://docs.ultimatemember.com/article/1595-caching-problems)
 * If you have a reCAPTCHA plugin you may get this error message too.
 * Try to redirect users to your Home page after logout so they click on the Login
   page link to login again to refresh the Login page. A Login page created more
   then 24 hours ago will not be accepted by WP for login.
 *  Thread Starter [salamat78](https://wordpress.org/support/users/salamat78/)
 * (@salamat78)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/problem-with-connection-and-cache/#post-16302893)
 * Thanks a lot. I have already redirected users to my home page after logout. I’ll
   see if the members still complain about it. I don’t have a recaptcha installed
   on my login formular.
 *  Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * (@andrewshu)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/problem-with-connection-and-cache/#post-16312043)
 * Hello [@salamat78](https://wordpress.org/support/users/salamat78/),
 * did you solve your problem? Can I close this topic?
 *  Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * (@andrewshu)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/problem-with-connection-and-cache/#post-16335672)
 * Hi [@salamat78](https://wordpress.org/support/users/salamat78/)
 * This thread has been inactive for a while so we’re going to go ahead and mark
   it Resolved.
 * Please feel free to re-open this thread if any other questions come up and we’d
   be happy to help. 🙂
 * Regards

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem with connection and cache’ is closed to new replies.

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## Tags

 * [cache](https://wordpress.org/support/topic-tag/cache/)

 * 4 replies
 * 3 participants
 * Last reply from: [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/problem-with-connection-and-cache/#post-16335672)
 * Status: resolved