Title: problem with elementor pro Last modified: January 30, 2024 --- # problem with elementor pro * Resolved [fotodobi](https://wordpress.org/support/users/fotodobi/) * (@fotodobi) * [2 years, 4 months ago](https://wordpress.org/support/topic/problem-with-elementor-pro-2/) * Hello, can you please help me. I have problem to using elemntor pro on my website it is not working when the elementor pro active and i am logout (it is redirecting too many times), when i login the website working. * Thank you for let me know if is UM and Elementor pro compatible. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-elementor-pro-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [2 years, 4 months ago](https://wordpress.org/support/topic/problem-with-elementor-pro-2/#post-17385501) * [@fotodobi](https://wordpress.org/support/users/fotodobi/) * From your page’s HTML * > * Try to deactivate the “LiteSpeedCache” plugin for the UM pages. * [https://docs.ultimatemember.com/article/1595-caching-problems](https://docs.ultimatemember.com/article/1595-caching-problems) * Thread Starter [fotodobi](https://wordpress.org/support/users/fotodobi/) * (@fotodobi) * [2 years, 4 months ago](https://wordpress.org/support/topic/problem-with-elementor-pro-2/#post-17386316) * thank you for your support, we has the litespeed turned off, we set up now the website to have turn on the elementor pro on to lat you see how is not work. * Thank you for your advice * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [2 years, 4 months ago](https://wordpress.org/support/topic/problem-with-elementor-pro-2/#post-17386586) * [@fotodobi](https://wordpress.org/support/users/fotodobi/) * Try to deactivate Elementor pro. * Thread Starter [fotodobi](https://wordpress.org/support/users/fotodobi/) * (@fotodobi) * [2 years, 4 months ago](https://wordpress.org/support/topic/problem-with-elementor-pro-2/#post-17386785) * done, but then is not visible menu (becouse i use elementor pro for it) and other things. * rhank you. * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [2 years, 4 months ago](https://wordpress.org/support/topic/problem-with-elementor-pro-2/#post-17387703) * [@fotodobi](https://wordpress.org/support/users/fotodobi/) * Your site is working OK without Elementor and UM is OK. * Do you have enough memory allocated for Elementor? Increase PHP memory size before you reactivate Elemementor. * > WP Memory limit of 256 MB (Elementor and Elementor Pro only), 512 MB recommended, > 768 MB for best performance. * [https://elementor.com/help/requirements/](https://elementor.com/help/requirements/) * Enable also the WP debug if we can get more info from any PHP warnings or errors. * [https://docs.ultimatemember.com/article/1751-enable-debug-logging](https://docs.ultimatemember.com/article/1751-enable-debug-logging) * You will probably get a PHP log file with notices and errors in this file: `.../ wp-content/debug.log` * Post the content of this file here in the Forum and we can give you the PHP error explanation. For best formatting use the Forum’s `CODE` format. - This reply was modified 2 years, 4 months ago by [missveronica](https://wordpress.org/support/users/missveronicatv/). * Thread Starter [fotodobi](https://wordpress.org/support/users/fotodobi/) * (@fotodobi) * [2 years, 4 months ago](https://wordpress.org/support/topic/problem-with-elementor-pro-2/#post-17388194) * Our site is working with elementor buth not with elementor Pro * Thread Starter [fotodobi](https://wordpress.org/support/users/fotodobi/) * (@fotodobi) * [2 years, 4 months ago](https://wordpress.org/support/topic/problem-with-elementor-pro-2/#post-17388494) * when the elementor pro is activated and we are logged in the site working fine but when the elementor pro is activated and we are not logged in the site shows( this page is not working ) * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [2 years, 4 months ago](https://wordpress.org/support/topic/problem-with-elementor-pro-2/#post-17388590) * [@fotodobi](https://wordpress.org/support/users/fotodobi/) * Did you enable the WP debug? Do you get any messages in the `.../wp-content/ debug.log` file? * Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/) * (@andrewshu) * [2 years, 4 months ago](https://wordpress.org/support/topic/problem-with-elementor-pro-2/#post-17398554) * Hi [@fotodobi](https://wordpress.org/support/users/fotodobi/) * This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. * Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂 * Regards Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘problem with elementor pro’ is closed to new replies. * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947) * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/) * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq) * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/) * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/) * 9 replies * 3 participants * Last reply from: [andrewshu](https://wordpress.org/support/users/andrewshu/) * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/problem-with-elementor-pro-2/#post-17398554) * Status: resolved