Title: problem with event date
Last modified: July 10, 2018

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# problem with event date

 *  Resolved [nicowebmaster](https://wordpress.org/support/users/nicowebmaster/)
 * (@nicowebmaster)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/problem-with-event-date/)
 * Hello
    I have a problem when booking a place for an event. Booking dates are 
   not displayed when it is the same day. Why ? cordially Nicolas
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-event-date%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Ed](https://wordpress.org/support/users/erishel/)
 * (@erishel)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/problem-with-event-date/#post-10483729)
 * Hey there **[@nicowebmaster](https://wordpress.org/support/users/nicowebmaster/)**!
 * Thanks for reaching out — sorry to hear that you are having difficulties.
 * The theme that you are using looks to have quite a few customizations (it’s a
   very nice site though :)) — if the theme was purchased like this, the date was
   probably left out by the developer.
 * If you look into your theme folder, you should have a tribe-events folder that
   contains the template files. Our [Themer’s Guide](https://theeventscalendar.com/knowledgebase/themers-guide/)
   should help you understand what’s going on there. You can also reach out to the
   theme developer. Out of the box, [The Events Calendar](https://theeventscalendar.com/product/wordpress-events-calendar/)
   looks like this → [WPShindig.com](https://wpshindig.com).
 * Take care,
    Ed 🙂
 *  Thread Starter [nicowebmaster](https://wordpress.org/support/users/nicowebmaster/)
 * (@nicowebmaster)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/problem-with-event-date/#post-10483832)
 * Hello,
 * and thank you for your quick return.
 * Indeed, the theme designer uses a lot of custom fields for our events.
    Booking
   dates work well when it comes to booking at least Day + 1.
 * But as soon as it is necessary to reserve for the same day, the dates disappear.
   This is due to the theme or the plugin?
 * Thanks
 * Nico
 *  [Ed](https://wordpress.org/support/users/erishel/)
 * (@erishel)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/problem-with-event-date/#post-10487716)
 * I’d have to say this is related to the theme. You can confirm this if you can
   temporarily switch your theme (I understand that this isn’t always ideal when
   the site is live but it’s always important to test things on a staging environment
   before going live).
 * The other option if you are comfortable with code would be to explore that tribe-
   events folder within your theme directory.
 * Take care,
    Ed 🙂
 *  Thread Starter [nicowebmaster](https://wordpress.org/support/users/nicowebmaster/)
 * (@nicowebmaster)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/problem-with-event-date/#post-10487779)
 * I change the theme is everything disappears because everything is loaded with
   the ACF plugin.
    We contacted the agency that does not want to help us and they
   bought the Event Calendar PRO plugin … If we delete it and we buy it ourselves,
   and we reinstall it, the problem can disappear? The support could help us?
 *  [Ed](https://wordpress.org/support/users/erishel/)
 * (@erishel)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/problem-with-event-date/#post-10491392)
 * Sorry to hear that. The scope of our support doesn’t normally include customizations,
   with [The Events Calendar Pro](https://theeventscalendar.com/product/wordpress-events-calendar-pro/)
   support, we can help with more issues, but there’s no guarantee that someone 
   will open up those template files and resolve the issue.
 * The problem is that someone else created that theme and/or customizations. Even
   though they are built on top of [The Events Calendar](https://theeventscalendar.com/product/wordpress-events-calendar/),
   it’s something that we have nothing to do with. Customizations can be tricky 
   especially depending on the care and time invested when the theme was created.
 * Sorry that I don’t have a better answer for you!
 * Good luck,
    Ed 😋
 *  [Ed](https://wordpress.org/support/users/erishel/)
 * (@erishel)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/problem-with-event-date/#post-10538539)
 * Hey there,
 * Since this thread has been inactive for a while, I’m going to go ahead and mark
   it as resolved. Don’t hesitate to create a new thread any time you help again!
 * Ed 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘problem with event date’ is closed to new replies.

 * ![](https://ps.w.org/the-events-calendar/assets/icon-256x256.gif?rev=2516440)
 * [The Events Calendar](https://wordpress.org/plugins/the-events-calendar/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/the-events-calendar/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/the-events-calendar/)
 * [Active Topics](https://wordpress.org/support/plugin/the-events-calendar/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/the-events-calendar/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/the-events-calendar/reviews/)

## Tags

 * [date](https://wordpress.org/support/topic-tag/date/)
 * [event](https://wordpress.org/support/topic-tag/event/)

 * 6 replies
 * 2 participants
 * Last reply from: [Ed](https://wordpress.org/support/users/erishel/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/problem-with-event-date/#post-10538539)
 * Status: resolved