Title: Problem with Facebook insert block
Last modified: February 23, 2019

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# Problem with Facebook insert block

 *  [kulikovdv](https://wordpress.org/support/users/kulikovdv/)
 * (@kulikovdv)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/problem-with-facebook-insert-block/)
 * Hi!
 * I have problem with Facebook insert block. After inserting a link to a video 
   from Facebook into this block, a large empty field is displayed on the mobile
   version, immediately after the video. If you insert a caption under the video,
   a large blank field appears between the video and the caption. The problem occurs
   only when viewing from mobile phones-Iphone (Safari, IOS 12.1.4, Android). When
   checking for responsinator.com the problem could not be identified.
    PrintScreen:
   [https://share.icloud.com/photos/0zEEJYiLscxUNEooUveljPsCw](https://share.icloud.com/photos/0zEEJYiLscxUNEooUveljPsCw)
   On other pages of the site the same problem.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-facebook-insert-block%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [kulikovdv](https://wordpress.org/support/users/kulikovdv/)
 * (@kulikovdv)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/problem-with-facebook-insert-block/#post-11261501)
 * Disabled all plugins-did not help. Also, the menu button at the top right from
   mobile devices is not displayed (although it is displayed in the preview when
   you configure the theme), the search does not work — the icon in the upper right
   corner is displayed, but nothing happens when you click.
    Tell me how you can
   solve this problem — I would like to buy a paid version of this theme, if all
   the declared functionality worked.
 *  Theme Author [VolThemes](https://wordpress.org/support/users/volthemes/)
 * (@volthemes)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/problem-with-facebook-insert-block/#post-11274335)
 * Hi [@kulikovdv](https://wordpress.org/support/users/kulikovdv/),
 * Hope you’re well today and sorry about the delay in response.
 * Currently, the theme is not fully compatible with WordPress 5.0, so you may find
   the issue in the block editor.
 * I also find issue with the layout on your site. (pls check on the desktop). it
   caused by a conflict with “new-facebook-like-share-follow-button” plugin that
   is preventing the theme script from executing.
 * Please try disable the plugins and clear your browser cache before click search
   button.
 * Thanks,
    Joe
 *  Thread Starter [kulikovdv](https://wordpress.org/support/users/kulikovdv/)
 * (@kulikovdv)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/problem-with-facebook-insert-block/#post-11274940)
 * Good day [@volthemes](https://wordpress.org/support/users/volthemes/),
    I deactivated
   the plugin ” new-facebook-like-share-follow-button”, cleared the browser cache,
   but the problem with the broken search has not disappeared.
 * Tell me where in the block editor you can try to fix the problem with a large
   gap between the video and the caption under it on mobile devices?
 * And the problem with non-working menu on mobile devices is also very relevant.
   Can it be solved somehow?
 * Do you plan to update this theme for WordPress 5.0 and if so, tell me when? Do
   I understand correctly that if I purchase a paid version of this theme, it will
   not solve the problems? I would not like to move on to another topic.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problem with Facebook insert block’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [kulikovdv](https://wordpress.org/support/users/kulikovdv/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/problem-with-facebook-insert-block/#post-11274940)
 * Status: not resolved