Title: problem with header footer module
Last modified: April 3, 2024

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# problem with header footer module

 *  Resolved [kawiil](https://wordpress.org/support/users/kawiil/)
 * (@kawiil)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/problem-with-header-footer-module/)
 * Hello,
   I am designing our new website with Elementor, in a test platform that
   is not yet public.
 * I activated your Header and Footer module, however after I click “Header Footer”
   in the left menu under Elementskit in the wordpress dashboard nothing shows up,
   I am left with a grey page with only the wordpress menu on the left but no content
   in the page. What is happening?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [rouzelsoeb](https://wordpress.org/support/users/rouzelsoeb/)
 * (@rouzelsoeb)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/problem-with-header-footer-module/#post-17553169)
 * I’ve encountered the same problem and have been attempting to contact the Elementskit
   support team since earlier, but with no success. My issue is with the desktop
   version layout; all menus have disappeared, and the logo has merged with the 
   first column. Additionally, a sudden appearance of the website’s tagline and 
   a number (presumably a phone number) has occurred. In the mobile version, the
   hamburger menu is also malfunctioning, making it difficult for me to access my
   menu. I hope their support team can provide assistance promptly.
    -  This reply was modified 2 years, 2 months ago by [rouzelsoeb](https://wordpress.org/support/users/rouzelsoeb/).
 *  [Tusher Ikbal](https://wordpress.org/support/users/tusherikbal/)
 * (@tusherikbal)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/problem-with-header-footer-module/#post-17555834)
 * Hi [kawiil](https://wordpress.org/support/users/kawiil/) [rouzelsoeb](https://wordpress.org/support/users/rouzelsoeb/),
   
   Greetings. I apologize for the delay in response. I assure you that the ElementsKit
   header is working perfectly in our testing environment.
 * Please clear all caches from your website, including plugins, browsers, servers,
   and CDNs like Cloudflare. Next, regenerate the CSS and sync the library from 
   Dashboard > Elementor > Tools.
 * If the issue persists, please run a conflict test.
    - Deactivate all plugins except Elementor and ElementsKit.
    - Switch to a default WordPress theme, such as Hello Elementor or Twenty Twenty
      Two.
    - Check if the issue persists.
    - Reactivate plugins one by one, testing after each activation.
    - Identify the conflicting plugin or theme.
 * If the problem persists, it would be very helpful if you could provide a visual
   example of the issue, such as a screencast video, even if your website is not
   yet published. Additionally, please send us your system information from Dashboard
   > Elementor > System Information.
 * Please follow these steps and inform us if you encounter any difficulties or 
   need additional assistance.
 * Best regards
   Ikbal
 *  Plugin Support [Reedwanul Haque](https://wordpress.org/support/users/reedwanul/)
 * (@reedwanul)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/problem-with-header-footer-module/#post-17742769)
 * Hi [@kawiil](https://wordpress.org/support/users/kawiil/) & [@rouzelsoeb](https://wordpress.org/support/users/rouzelsoeb/),
 * I hope this message finds you well. Since we haven’t received any response from
   you, we assume that the issue has been resolved. Therefore, I’m marking this 
   thread as resolved.
 * If you need any further assistance on this matter, feel free to create a new 
   thread. We will be happy to assist you.
 * Best Regards,
   Reju

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘problem with header footer module’ is closed to new replies.

 * ![](https://ps.w.org/elementskit-lite/assets/icon-256x256.gif?rev=2518175)
 * [ElementsKit Elementor Addons – Advanced Widgets & Templates Addons for Elementor](https://wordpress.org/plugins/elementskit-lite/)
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## Tags

 * [footer](https://wordpress.org/support/topic-tag/footer/)
 * [header](https://wordpress.org/support/topic-tag/header/)

 * 3 replies
 * 4 participants
 * Last reply from: [Reedwanul Haque](https://wordpress.org/support/users/reedwanul/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/problem-with-header-footer-module/#post-17742769)
 * Status: resolved