Title: Problem with hide backend
Last modified: February 10, 2025

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# Problem with hide backend

 *  [Blue2 GmbH](https://wordpress.org/support/users/blue2shop/)
 * (@blue2shop)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/problem-with-hide-backend/)
 * Hello,
 * I have installed and configured your plugin. Under Settings > Advanced > Hide
   Backend
   As soon I change the login slug it is not accessable. Of course I tryed
   different slugs, none works out.
 * ![](https://i0.wp.com/wagner.bluezwei.at/wp-content/uploads/2025/02/Screenshot-
   2025-02-10-090540.jpg?ssl=1)
 * ![](https://i0.wp.com/wagner.bluezwei.at/wp-content/uploads/2025/02/Screenshot-
   2025-02-10-090502.jpg?ssl=1)
 * Any idea what i did wrong?
 * Kind regards,
   Johannes
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-hide-backend%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/problem-with-hide-backend/#post-18310526)
 * Hi [@blue2shop](https://wordpress.org/support/users/blue2shop/),
 * Glad you reached out.
 * It looks like there is something on your site that’s causing the custom login
   URL to not work because these two URLs seem accessible:
    - [https://wagner.bluezwei.at/wp-login.php?itsec-hb-token=wplogin](https://wagner.bluezwei.at/wp-login.php?itsec-hb-token=wplogin)
    - [https://wagner.bluezwei.at/wp-login.php?itsec-hb-token=wplogin&action=lostpassword](https://wagner.bluezwei.at/wp-login.php?itsec-hb-token=wplogin&action=lostpassword)
 * Can you try resetting your WP Permalinks and clear all sorts of caching (_server
   cache -> CDN cache (if you use it) -> plugin cache -> browser cache_) and see
   if the problem goes away?
 * If not, kindly check your .htaccess or NGINX configuration if there is a redirect
   rule that should be adjusted.
 * Please also try to check if the issue persists when deactivating the other plugins
   and switching to a default WP theme, as this would help narrow down whether the
   issue is due to a conflict.
 * Let me know what you find.

Viewing 1 replies (of 1 total)

The topic ‘Problem with hide backend’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351)
 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/problem-with-hide-backend/#post-18310526)
 * Status: not resolved