Title: Problem with importing users
Last modified: November 1, 2018

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# Problem with importing users

 *  Resolved [stijlmedia](https://wordpress.org/support/users/stijlmedia/)
 * (@stijlmedia)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/problem-with-importing-users/)
 * Hello,
 * Since a few weeks I have problems uploading users. Only one user is uploaded 
   at a time and no email is sent to the user.
    Where can this be. I have done the
   last 2 updates.
 * Kind regards,
 * Kirsten
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-importing-users%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/problem-with-importing-users/#post-10837211)
 * [@stijlmedia](https://wordpress.org/support/users/stijlmedia/),
 * Good morning, this plugin will send the message same as before, but maybe you
   have a problem with mail sending in your site.
 * Please install a SMTP plugin and connect it to some mail host and it will work.
 * Kind regards,
 * Javier
 *  Thread Starter [stijlmedia](https://wordpress.org/support/users/stijlmedia/)
 * (@stijlmedia)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/problem-with-importing-users/#post-10837328)
 * Hello Javier,
 * Thanks.
 * I still have the problem that only 1 user is uploaded at a time, while 10 are
   in the file.
 * Kind regards
 * Kirsten
 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/problem-with-importing-users/#post-10837648)
 * Kirsten,
 * Is there some error message when importing?
 *  Thread Starter [stijlmedia](https://wordpress.org/support/users/stijlmedia/)
 * (@stijlmedia)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/problem-with-importing-users/#post-10837908)
 * No
 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/problem-with-importing-users/#post-10839725)
 * This is really strange.
 * Any message in the users being imported?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Problem with importing users’ is closed to new replies.

 * ![](https://ps.w.org/import-users-from-csv-with-meta/assets/icon-256x256.png?
   rev=1174343)
 * [Import and export users and customers](https://wordpress.org/plugins/import-users-from-csv-with-meta/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/import-users-from-csv-with-meta/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/)
 * [Active Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/reviews/)

## Tags

 * [user upload](https://wordpress.org/support/topic-tag/user-upload/)

 * 5 replies
 * 2 participants
 * Last reply from: [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/problem-with-importing-users/#post-10839725)
 * Status: resolved