Title: problem with install Last modified: August 19, 2016 --- # problem with install * [boyd23](https://wordpress.org/support/users/boyd23/) * (@boyd23) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/) * i’ve added all the files in the root directory and updated my wp-config.php * and i get this error when i go to access the wp-admin/install.php page * i’m currently trying to install it at this address before i move the domain name over. there are some other files residing in the root folder, but none that interfere with this. * [http://69.72.248.94/wp-admin/install.php](http://69.72.248.94/wp-admin/install.php) Viewing 15 replies - 1 through 15 (of 15 total) * [govpatel](https://wordpress.org/support/users/govpatel/) * (@govpatel) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065100) * you need add your user name after ip address if your domain name is not propagated like [http://69.72.248.94/~username/wp-admin/install.php](http://69.72.248.94/~username/wp-admin/install.php) * Thread Starter [boyd23](https://wordpress.org/support/users/boyd23/) * (@boyd23) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065104) * user name for the data base or …? * [govpatel](https://wordpress.org/support/users/govpatel/) * (@govpatel) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065105) * your host username the one you login on server * Thread Starter [boyd23](https://wordpress.org/support/users/boyd23/) * (@boyd23) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065107) * nevermind. it looks as though it has propagated. * [http://www.johnhartfiction.com/wp-admin/install.php](http://www.johnhartfiction.com/wp-admin/install.php) * Thread Starter [boyd23](https://wordpress.org/support/users/boyd23/) * (@boyd23) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065108) * even when i remove the index.html page the index.php does’t show up. either way, all the files are there, but none will load when i go to them. * is there a database issue? * Thread Starter [boyd23](https://wordpress.org/support/users/boyd23/) * (@boyd23) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065110) * it’s acting like the files aren’t even there. but they are. * [govpatel](https://wordpress.org/support/users/govpatel/) * (@govpatel) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065111) * what are you using is it cpanel or something else as I am getting server configuration error what is permission of your root. * Thread Starter [boyd23](https://wordpress.org/support/users/boyd23/) * (@boyd23) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065120) * it’s hosted at hostnexus. i’ve used parallels control panel to set up the data base. * i downloaded, unzipped and then ftp’d using transmit the files to the server. of which a variety of others show up when i upload them. /index-backup.html so i know that the domain name has propagated to the server. yet the wordpress files don’t show. * [govpatel](https://wordpress.org/support/users/govpatel/) * (@govpatel) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065122) * what is name of your root folder * Thread Starter [boyd23](https://wordpress.org/support/users/boyd23/) * (@boyd23) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065131) * httpdocs * i have wordpress installed in the root * [govpatel](https://wordpress.org/support/users/govpatel/) * (@govpatel) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065134) * Are wordpress files and folders inside httpdocs * Thread Starter [boyd23](https://wordpress.org/support/users/boyd23/) * (@boyd23) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065138) * yes. all of them * [govpatel](https://wordpress.org/support/users/govpatel/) * (@govpatel) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065142) * Do you have any other website in root [http://www.johnhartfiction.com/](http://www.johnhartfiction.com/) as i see some other website if so you will need to install wordpress in a folder as you can not have two index files in one folder * Thread Starter [boyd23](https://wordpress.org/support/users/boyd23/) * (@boyd23) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065197) * can i not have the index.html file in there as i develop the wordpress in the root folder? b/c i believe the error may be in my file permissions settings. as i just recalled i was having a tough time changing them. i would type in 755 and it kept resetting to 775. * [govpatel](https://wordpress.org/support/users/govpatel/) * (@govpatel) * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065220) * If you want to test wordpress then you can install in a folder and then when ready either move or use it from directory * [http://codex.wordpress.org/Giving_WordPress_Its_Own_Directory](http://codex.wordpress.org/Giving_WordPress_Its_Own_Directory) * [http://codex.wordpress.org/Moving_WordPress](http://codex.wordpress.org/Moving_WordPress) Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘problem with install’ is closed to new replies. * In: [Installing WordPress](https://wordpress.org/support/forum/installation/) * 15 replies * 2 participants * Last reply from: [govpatel](https://wordpress.org/support/users/govpatel/) * Last activity: [15 years, 1 month ago](https://wordpress.org/support/topic/problem-with-install-8/#post-2065220) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics