Title: Problem with install the plugin
Last modified: February 5, 2021

---

# Problem with install the plugin

 *  Resolved [masterMAN Harry](https://wordpress.org/support/users/masterman-harry/)
 * (@masterman-harry)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-with-install-the-plugin/)
 * Hi
 * i try to install this Plugin but on the end of the stept by step tour, i cant
   install the Demo courses.I See only a blank page.
 * In Admin Backend STM LMS Setting, i see also a blank page. So i cant configure
   the Plugin.
    All Pages are installed by plugin. So i did the installtation on
   a very new WordPress Site. But nothing changed.
 * Please help.
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [supportstylemix](https://wordpress.org/support/users/supportstylemix/)
 * (@supportstylemix)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-with-install-the-plugin/#post-14023543)
 * Hello,
    Thanks for reaching us here! Please deactivate caching/optimization/minifying
   plugins on the website if you are using any since this kind of plugins may affect
   some LMS functions to work properly. Then re-install the plugin manually (from
   the directory plugin folder) and try to use the plugin purely and make your LMS
   settings due to your wish and do not forget to check your permalink settings.
   You can adjust your links in Settings -> Permalinks -> Post name and press the
   Save Changes button [[[Screenshot](https://prnt.sc/w6zg5o)]].
 * Best Regards
 *  Thread Starter [masterMAN Harry](https://wordpress.org/support/users/masterman-harry/)
 * (@masterman-harry)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-with-install-the-plugin/#post-14026880)
 * Hi,
 * thanks for help, but it does not work.
    i got a fresh WP site, download the zip
   file from the plugin and install it maually in the WP Backend. Then finish the
   step by step installation/configuration. The i choose, install demo courses.
 * result. Blank page. i change to the settings section, still blank page.
    Hm. 
   never had problems with a plugin installatin like this.
 * greetings
 *  Plugin Support [supportstylemix](https://wordpress.org/support/users/supportstylemix/)
 * (@supportstylemix)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/problem-with-install-the-plugin/#post-14034143)
 * Hello,
    Thanks for reaching us here! Please check the [system requirements](https://docs.stylemixthemes.com/masterstudy-theme-documentation/getting-started/masterstudy-theme-manual-system-recommendations-1)
   for using this plugin and compare your environment with it. Could you tell us
   what theme and caching/optimization/minifying plugins you were using, please?
   Because the conflict might occur with some third-party (caching/minifying/optimizing)
   plugins or with the theme activated. So, please make sure that you deactivated
   other plugins except for the MasterStudy LMS plugin and used our plugin purely.
   After that, activate the side plugins one by one, to find which one exactly is
   affecting. If the problem remains the same even after all side plugins are deactivated
   then please try to switch the active theme to the default one. If you found what
   plugin or theme is causing a conflict, we will then check this issue in the same
   environment. Then we will fix that conflict in the next update.
 * Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problem with install the plugin’ is closed to new replies.

 * ![](https://ps.w.org/masterstudy-lms-learning-management-system/assets/icon-256x256.
   gif?rev=2846471)
 * [MasterStudy LMS WordPress Plugin – for Online Courses and Education](https://wordpress.org/plugins/masterstudy-lms-learning-management-system/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/masterstudy-lms-learning-management-system/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/masterstudy-lms-learning-management-system/)
 * [Active Topics](https://wordpress.org/support/plugin/masterstudy-lms-learning-management-system/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/masterstudy-lms-learning-management-system/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/masterstudy-lms-learning-management-system/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [supportstylemix](https://wordpress.org/support/users/supportstylemix/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/problem-with-install-the-plugin/#post-14034143)
 * Status: resolved