Title: Problem with Ithemes Security
Last modified: July 23, 2020

---

# Problem with Ithemes Security

 *  [cinechilemarketing](https://wordpress.org/support/users/cinechilemarketing/)
 * (@cinechilemarketing)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/problem-with-ithemes-security/)
 * When you start the plugin it should display the following screen.
    [https://snipboard.io/E5H9gX.jpg](https://snipboard.io/E5H9gX.jpg)
   However, I click and this is what comes up in the plugin settings [https://snipboard.io/JhvI4c.jpg](https://snipboard.io/JhvI4c.jpg)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-ithemes-security%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [beardedginger](https://wordpress.org/support/users/beardedginger/)
 * (@beardedginger)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/problem-with-ithemes-security/#post-13177350)
 * Hi,
 * It looks like you may be running into some sort of theme/plugin conflict. Can
   you try checking for a plugin conflict by deactivating all other plugins and 
   see if that helps. If it does help, then reactivate the plugins one at a time
   to find the culprit(s), if any.
 * Can you also check for a theme conflict by switching to a default WordPress theme?
 * [https://ithemeshelp.zendesk.com/hc/en-us/articles/115003073433-Checking-for-a-Conflict](https://ithemeshelp.zendesk.com/hc/en-us/articles/115003073433-Checking-for-a-Conflict)
 * You may also install the Health Check plugin to help determine the cause of the
   issue.
 * [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/)
 * Thanks,
 * Matt

Viewing 1 replies (of 1 total)

The topic ‘Problem with Ithemes Security’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351)
 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [beardedginger](https://wordpress.org/support/users/beardedginger/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/problem-with-ithemes-security/#post-13177350)
 * Status: not resolved