Title: problem with loading salts
Last modified: September 29, 2016

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# problem with loading salts

 *  Resolved [Kimbert](https://wordpress.org/support/users/kimbert/)
 * (@kimbert)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/problem-with-loading-salts/)
 * get this message
 * ‘An invalid format error prevented the request from completing as expected. The
   format of data returned could not be recognized. This could be due to a plan/
   theme conflict or a server configuration issue. (sec settings page invalid ajax
   response)
 * what to do???

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [9 years, 8 months ago](https://wordpress.org/support/topic/problem-with-loading-salts/#post-8241432)
 * Side note:
 * [@dwinden](https://wordpress.org/support/users/dwinden/) This has come up before.
   Once again, please do not solicit people to contact you off of these forums.
 * [https://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff](https://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff)
 *  Thread Starter [Kimbert](https://wordpress.org/support/users/kimbert/)
 * (@kimbert)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/problem-with-loading-salts/#post-8288940)
 * [@jdembowski](https://wordpress.org/support/users/jdembowski/)
    I am very surprised
   to read these rules Jan. I have been constantly contacted by email by Happiness
   Engineers from Jetpack. And when I had problems by email from Wordfence.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘problem with loading salts’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351)
 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/problem-with-loading-salts/#post-8241432)
 * Status: resolved