Title: Problem with Login into WordPress
Last modified: July 12, 2017

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# Problem with Login into WordPress

 *  [zsimunovic](https://wordpress.org/support/users/zsimunovic/)
 * (@zsimunovic)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problem-with-login-into-wordpress/)
 * 403 Forbidden
    Request forbidden by administrative rules.
 * Hi, this is error message I get when trying to login into WordPress.
 * This error occurs only under the following circumstances:
    1) First login after
   delete all browsing data (MS Edge or Chrome) is successful. 2) After log out 
   and closing browser, again opening browser, next login is unsuccessful.
 * In the case of closing the browser, only after the previous deletion of browsing
   data, once the browser has been reopened, the new login is successful.
    Please
   help.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problem-with-login-into-wordpress/#post-9313878)
 * Try deactivating all plugins. If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, try switching to the Twenty Seventeen theme
   to rule-out a theme-specific issue (theme functions can interfere like plugins).
 *  Thread Starter [zsimunovic](https://wordpress.org/support/users/zsimunovic/)
 * (@zsimunovic)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problem-with-login-into-wordpress/#post-9318854)
 * Thank you, James, for your suggestions. I tried everything you suggested, but
   the problem is still present.
    And despite the deactivation of all plugins and
   set the Twenty Seventeen theme, I can not login into WP after I close my browser
   and open it again, without previous deleting the browsing data using the browser
   tool. In fact, it’s enough to select just erasing “cached images and files” and
   login into WP it is possible after reopening the browser. Please note that the
   WP plugin “WP Super Cache” is deactivated and I believe the problem is unrelated
   to it. It is interesting that if I first login into CPanel on the ISP server,
   and then into WP, the login into WP it is possible after reopening the browser(
   without previous deletion of the browsing data), with the same procedure (firstly
   CPanel, then WP).
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problem-with-login-into-wordpress/#post-9320344)
 * Did you turn off the cache in WP Super Cache’s settings *before* deactivating
   it? If not, that explains the problem. WordPress will continue to use the cache
   files without WP Super Cache to control/refresh them, effectively making your
   site permanently static.
 *  Thread Starter [zsimunovic](https://wordpress.org/support/users/zsimunovic/)
 * (@zsimunovic)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problem-with-login-into-wordpress/#post-9320779)
 * Ever since I have installed WP Super Cache plugin and activated it for the first
   time, I have not turned the cache on, it is permanently turned off.
    Even in 
   the WP Super Cache settings, I started deleting the cache, even though it is 
   turned off, but the login problem is still present.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problem-with-login-into-wordpress/#post-9320809)
 * Ah, then you should probably delete that plugin. It’s a caching plugin, not much
   use if you don’t plan on caching. 😉
 * At this point then, I recommend checking with your hosting provider’s support.
   They should have more details from the logs to determine to origin of the 403.
   It could be something server-level, like mod_security or fail2ban.
    -  This reply was modified 8 years, 11 months ago by [James Huff](https://wordpress.org/support/users/macmanx/).
 *  Thread Starter [zsimunovic](https://wordpress.org/support/users/zsimunovic/)
 * (@zsimunovic)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problem-with-login-into-wordpress/#post-9321373)
 * Of course, I intend to use the cache:) I just left it turned off for the moment,
   at this stage of developing the website and experimenting with plugins.
    I completely
   deleted the plugin, but the login problem is still present. I agree with your
   statement that the problem might be at the server level. I’ll check with my hosting
   provider. Thank you very much for your support.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Problem with Login into WordPress’ is closed to new replies.

## Tags

 * [Wordpress Login Problem](https://wordpress.org/support/topic-tag/wordpress-login-problem/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 7 replies
 * 2 participants
 * Last reply from: [zsimunovic](https://wordpress.org/support/users/zsimunovic/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/problem-with-login-into-wordpress/#post-9321373)
 * Status: not resolved

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