Title: Problem with mapping attributes
Last modified: August 5, 2024

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# Problem with mapping attributes

 *  Resolved [devbd](https://wordpress.org/support/users/devbd/)
 * (@devbd)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/problem-with-mapping-attributes/)
 * Hi, I hope you’re well. I’m writing because I use your plugin on my client’s 
   website and I struggle with mapping attributes. On the client’s main website 
   everything is working well, however on a ‘trade’ version of the site (exactly
   the same set up, just dedicated to a different customer base), I’m unable to 
   map attributes. When I’m at step 3, there’s ‘No fields found.’ information under
   attributes section. But I have 2 attributes present in WooCommerce (brand & colour).
   Could you let me know, please, what may be the reason why these atriibutes aren’t
   listed when I map fields from a CSV file? I’ve reviewed this article [https://www.webtoffee.com/woocommerce-import-products-with-attributes/](https://www.webtoffee.com/woocommerce-import-products-with-attributes/)
   but I still struggle. As an example, my CVS file has column **Brand**. On the
   main website this maps to** Brand** attribute (slug: brand). However, on the 
   trade website while we have exactly the same **Brand** attribute (slug is also
   brand), it still shows ‘no fields found’.
 * Thank you for any help with this.

Viewing 1 replies (of 1 total)

 *  Plugin Support [WebToffee Support](https://wordpress.org/support/users/webtoffeesupport/)
 * (@webtoffeesupport)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/problem-with-mapping-attributes/#post-17940582)
 * Hi [@devbd](https://wordpress.org/support/users/devbd/),
 * Thank you for reaching out to us.
 * To better assist you, could you please provide us with a sample of the CSV file
   you want to import? Please remember to remove any sensitive information from 
   the file before sharing it. You can upload the file to a file-sharing service
   like Google Drive and then share the link with us. If you have any privacy concerns,
   you may also share the file with us [here](https://www.webtoffee.com/contact/).

Viewing 1 replies (of 1 total)

The topic ‘Problem with mapping attributes’ is closed to new replies.

 * ![](https://ps.w.org/product-import-export-for-woo/assets/icon-256x256.gif?rev
   =3122891)
 * [Product Import Export for WooCommerce - Import Export Product CSV Suite](https://wordpress.org/plugins/product-import-export-for-woo/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/product-import-export-for-woo/#faq)
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 * 1 reply
 * 2 participants
 * Last reply from: [WebToffee Support](https://wordpress.org/support/users/webtoffeesupport/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/problem-with-mapping-attributes/#post-17940582)
 * Status: resolved