Title: Problem with maps using mobiles
Last modified: May 13, 2018

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# Problem with maps using mobiles

 *  [mrys](https://wordpress.org/support/users/mrys/)
 * (@mrys)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/problem-with-maps-using-mobiles/)
 * First of all, thank you for this amazing plugin.
    I am used the free version.
 * When I surf the page with my computer it works fine, the problem is when I use
   my Mobile phone, I cannot show the infowindow when I touch the marker.
    I have
   tested with both options, click and hover, but It doesn’t work :S. How should
   I configure the plugin to show the infowindow when I touch the marker with Mobile
   phone?
 * Moreover, after a few seconds the markers in The First map disappear and sometimes
   the web browser crash (chorome over Android)
 * Thanks in advance!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-maps-using-mobiles%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [erdivyang10](https://wordpress.org/support/users/erdivyang10/)
 * (@erdivyang10)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/problem-with-maps-using-mobiles/#post-10277468)
 * Hello,
    Are you using an updated version of the plugin? if you still using an
   older version than please update your plugin to the latest version.
 * Thanks
 *  Thread Starter [mrys](https://wordpress.org/support/users/mrys/)
 * (@mrys)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/problem-with-maps-using-mobiles/#post-10279035)
 * Hi [@erdivyang10](https://wordpress.org/support/users/erdivyang10/)!
 * Thanks for your answer, The plugin is in the last version (4.0.4) :S
 * Any idea?
 *  [erdivyang10](https://wordpress.org/support/users/erdivyang10/)
 * (@erdivyang10)
 * [8 years ago](https://wordpress.org/support/topic/problem-with-maps-using-mobiles/#post-10281722)
 * Hello,
    It seems some confliction with your google maps plugin. Are you using
   any other maps plugin or something? Please let me know.
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problem with maps using mobiles’ is closed to new replies.

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## Tags

 * [Mobile Phone](https://wordpress.org/support/topic-tag/mobile-phone/)

 * 3 replies
 * 2 participants
 * Last reply from: [erdivyang10](https://wordpress.org/support/users/erdivyang10/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/problem-with-maps-using-mobiles/#post-10281722)
 * Status: not resolved