Title: Problem with Mega Menu Plugin
Last modified: March 16, 2021

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# Problem with Mega Menu Plugin

 *  Resolved [andreas.kastl](https://wordpress.org/support/users/andreaskastl/)
 * (@andreaskastl)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-with-mega-menu-plugin-2/)
 * Hello!
    I have sometimes problems with wp mega menu pro (Theme THE7). Some days
   it works but on some days Menu switches to default Theme Menu. If I clear chache
   from your plugin – wp mega menu is showing again.
 * Is there a solution for this problem?
 * Many thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-with-mega-menu-plugin-2/#post-14188597)
 * Hello [@andreaskastl](https://wordpress.org/support/users/andreaskastl/)
 * Thank you for your inquiry and I am happy to assist you with this.
    Well, this
   is very random. How often does the issue occur? W3 Total Cache is only caching
   the pages so I am not sure how it can switch to the default theme menu. Also,
   It would be so great if you could share the website URL so I can check this. 
   Thanks!
 *  Thread Starter [andreas.kastl](https://wordpress.org/support/users/andreaskastl/)
 * (@andreaskastl)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-with-mega-menu-plugin-2/#post-14188628)
 * Hello!
 * Thanks for the fast response!
    Today I will prepare a testpage and hope to reproduce
   the “problem” and then give you the link and an admin account where you can test
   all you want OK?
 * Many Thanks!
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-with-mega-menu-plugin-2/#post-14189106)
 * Hello [@andreaskastl](https://wordpress.org/support/users/andreaskastl/)
 * Thank you for the information.
    However, this is a free and public forum, and
   please do not share or offer to share the admin account, as this is [forbidden under the wp.org rules](https://wordpress.org/support/guidelines/#the-bad-stuff)
   Thanks!
 *  Thread Starter [andreas.kastl](https://wordpress.org/support/users/andreaskastl/)
 * (@andreaskastl)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-with-mega-menu-plugin-2/#post-14189493)
 * Hello,
 * OK – Sorry.
 * Here is the Link to the live-Page: [https://www.hytronics.at/](https://www.hytronics.at/)
 * At this time you can see that on hover Main menu Buttons there are pictures on
   Submenu.
    When the Problem exists there are no pictures – maybe there is a problem
   with wp-mega-menu stylesheets? I don’t know how to reproduce the problem. Can
   I something do?
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-with-mega-menu-plugin-2/#post-14189941)
 * Hello [@andreaskastl](https://wordpress.org/support/users/andreaskastl/)
 * Thank you for the information. As I can see, you are using only Page Cache, Browser
   Cache, and Lazyloading feature.
    I am not seeing any issues at the moment and
   I’ve checked with various browsers. Let me know when the issue re-occurs. THanks!
 *  Thread Starter [andreas.kastl](https://wordpress.org/support/users/andreaskastl/)
 * (@andreaskastl)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-with-mega-menu-plugin-2/#post-14193653)
 * Hello!
 * At this time the issue is present – on the Startpage the Menu switched to “Standard”
   without pictures.
 * If I select another Page from the site the Menu is correct – only on the Startpage
   the problem exist.
 * Many Thanks!
 *  Thread Starter [andreas.kastl](https://wordpress.org/support/users/andreaskastl/)
 * (@andreaskastl)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-with-mega-menu-plugin-2/#post-14194200)
 * Hello again,
 * it’s a bit strange whats happening because now the menu works again but i havn’t
   done anything.
 * Maybe a conflict with cache and borlab cookies?
    Because I accepted the cookies
   and menu was “broken”. Now – about 2 hours later – it works.
 * Do you have an idea?
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-with-mega-menu-plugin-2/#post-14194289)
 * Hello [@andreaskastl](https://wordpress.org/support/users/andreaskastl/)
 * Thank you for the information.
    Yes, I’ve checked your website and I am not seeing
   any issues. This means that the issue is not related to W3 Total Cache, so you
   should reach out to the support of the mega menu pro plugin and the cookies plugin
   to see what may be causing this. Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Problem with Mega Menu Plugin’ is closed to new replies.

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 * 8 replies
 * 2 participants
 * Last reply from: [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/problem-with-mega-menu-plugin-2/#post-14194289)
 * Status: resolved