Title: Problem with mobile version loading.
Last modified: November 20, 2022

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# Problem with mobile version loading.

 *  Resolved [Grzegorz Kalinowski](https://wordpress.org/support/users/net_runner/)
 * (@net_runner)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/problem-with-mobile-version-loading/)
 * I have a problem with depicter lately – it looks like it doesn’t load in the 
   correct size on mobile devices (but loads just fine in browser mobile view). 
   When I load it on actual phone height is a lot larger than my screen and it only
   becomes correct after scrolling a little.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-mobile-version-loading%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [averta](https://wordpress.org/support/users/averta/)
 * (@averta)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/problem-with-mobile-version-loading/#post-16219458)
 * Hi.
    ​I suspect that it could be a cache problem or a plugin conflict. ​I can
   see that you are using the Oxygen page builder and also a couple of plugins for
   extra elements. One of these plugins could have caused this. If it’s possible,
   please try to isolate the problem by deactivating other plugins and checking 
   the results.
 * Let us know the result so we can go further
 *  Plugin Author [averta](https://wordpress.org/support/users/averta/)
 * (@averta)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/problem-with-mobile-version-loading/#post-16246872)
 * Since we have not heard back from you, we assume that your issue has been resolved.
 * Regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem with mobile version loading.’ is closed to new replies.

 * ![](https://ps.w.org/depicter/assets/icon-128x128.gif?rev=3304240)
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## Tags

 * [mobile](https://wordpress.org/support/topic-tag/mobile/)

 * 4 replies
 * 5 participants
 * Last reply from: [averta](https://wordpress.org/support/users/averta/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/problem-with-mobile-version-loading/#post-16246872)
 * Status: resolved