Title: Problem with Multi-level donation Last modified: August 31, 2016 --- # Problem with Multi-level donation * [laserp](https://wordpress.org/support/users/laserp/) * (@laserp) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-with-multi-level-donation/) * I created a [form ](https://www.chesedcenter.org/donations/help-us-deliver-happy-purim/) with multi-level donations however, when trying to chose another level of the default – the amount stayed the same. * [https://wordpress.org/plugins/give/](https://wordpress.org/plugins/give/) Viewing 12 replies - 1 through 12 (of 12 total) * Thread Starter [laserp](https://wordpress.org/support/users/laserp/) * (@laserp) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-with-multi-level-donation/#post-7142155) * Thread Starter [laserp](https://wordpress.org/support/users/laserp/) * (@laserp) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-with-multi-level-donation/#post-7142357) * Anything? Anyone? * Plugin Contributor [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/) * (@webdevmattcrom) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-with-multi-level-donation/#post-7142365) * Hi there, * Looks like you took the multi-level feature off that form. I’ll need to see the problem live in order to help. Can you create a duplicate form and give me a link so I can take a look? * Thread Starter [laserp](https://wordpress.org/support/users/laserp/) * (@laserp) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-with-multi-level-donation/#post-7142379) * Thanks for answering. * Here is the new [form](http://www.chesedcenter.org/donations/testtttttt0003/) * And a [screencast ](http://screencast.com/t/YBfzWY9aGe)illustrating the issue. As you can see – even when adding a custom amount – the donation total is 1.00( same with the original form with the set amount. * Thread Starter [laserp](https://wordpress.org/support/users/laserp/) * (@laserp) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-with-multi-level-donation/#post-7142391) * Could you reproduce the issue? Is it a bug or something is wrong on my side? * Plugin Contributor [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/) * (@webdevmattcrom) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-with-multi-level-donation/#post-7142396) * Hi there, * I see the problem on your site, but that seems unique to your environment. Most likely this is a conflict with another plugin. * Please try disabling ALL other plugins. If the problem is then resolved, re-enable each plugin one at a time until you encounter the problem again. Let us know which plugin is causing the conflict and we’ll try to reproduce the problem on our end and find a workaround. * If after you disable ALL other plugins the problem is STILL there, change to the twentyfifteen theme and test. If the problem goes away at that point, we know it’s a problem with your theme. Email us your theme with a link via our contact form and we’ll see what we can discover about that. [https://wordimpress.com/contact-us](https://wordimpress.com/contact-us). * Thread Starter [laserp](https://wordpress.org/support/users/laserp/) * (@laserp) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-with-multi-level-donation/#post-7142397) * I appreciate the detailed respond. Will get back to you. * Thread Starter [laserp](https://wordpress.org/support/users/laserp/) * (@laserp) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-with-multi-level-donation/#post-7142398) * It is the theme. The contact-us page not found ([screenshot](http://screencast.com/t/cnEoJ7ir9o)). Should I use the [https://wordimpress.com/support/](https://wordimpress.com/support/)? * Thanks again! * Plugin Contributor [Devin Walker](https://wordpress.org/support/users/dlocc/) * (@dlocc) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-with-multi-level-donation/#post-7142402) * This is the correct link here: [https://wordimpress.com/contact/](https://wordimpress.com/contact/) BUT – if it’s the theme causing the issue you should reach out directly to the theme author. Which theme are you using? * [janeojy](https://wordpress.org/support/users/janeojy/) * (@janeojy) * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-with-multi-level-donation/#post-7142414) * Hi, I had the same problem and realise that one of the javascript had an error:“ Uncaught TypeError: jQuery(…).qtip is not a function”. So I took one of the plugin author’s advice to enable Give scripts in Footer instead ([https://wordpress.org/support/topic/qtip-is-not-a-function-javascript-error?replies=10](https://wordpress.org/support/topic/qtip-is-not-a-function-javascript-error?replies=10)). This solved the issue of the amount not reflecting correctly for me. * Hope this will work for someone out there. Thanks for the great plugin anyway! * Thread Starter [laserp](https://wordpress.org/support/users/laserp/) * (@laserp) * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-with-multi-level-donation/#post-7142415) * The theme is Spot. Will check the issue with our developer. Thanks. * Thread Starter [laserp](https://wordpress.org/support/users/laserp/) * (@laserp) * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-with-multi-level-donation/#post-7142416) * Janeojy, Thanks! your tip solved the issue! * And thanks also to the Give team. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Problem with Multi-level donation’ is closed to new replies. * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287) * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/) * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq) * [Support Threads](https://wordpress.org/support/plugin/give/) * [Active Topics](https://wordpress.org/support/plugin/give/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/) * [Reviews](https://wordpress.org/support/plugin/give/reviews/) * 12 replies * 4 participants * Last reply from: [laserp](https://wordpress.org/support/users/laserp/) * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/problem-with-multi-level-donation/#post-7142416) * Status: not resolved