• Resolved alpernotte

    (@alpernotte)


    Hello
    I have created an account on blubryy.com. And I have downloaded the plugin PowerPress Podcasting plugin by Blubrry. When I try to link it to my blubrry account, it failed. But I use the good login and password. What’s the problem ?

    Thanks for your reply.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Shawn

    (@shawnogordo)

    Make sure that when you enter your username and password into the plugin, that you’re using your Blubrry credentials, not your WordPress site credentials.

    Also, make sure you have at least one show listing in your Blubrry account that has at least one service attached to the listing (such as free stats, Pro stats, or media hosting).

    Thread Starter alpernotte

    (@alpernotte)

    Yes, I have at least one show listing in my Blubrry account.
    When I try to attach one of your service cliking here “Click here to configure Blubrry Statistics and Hosting services”, then I have a “HTTP 500 Internal Server Error”. And, of course I use the good login and password (the one I use for blubrry.com). Can you help and check my account please ? Here are my logins :

    [email protected]
    Zouille45#

    Thanks

    Plugin Support Shawn

    (@shawnogordo)

    Please go here:
    https://www.blubrry.com/contact/
    Click the Select link underneath All Other Inquiries and choose Technical Support. Fill out the form with your questions and someone will get back to you with assistance. We may need account information that wouldn’t be good to post on a public forum.

    It’s also generally speaking not a good idea to share account credentials like that on a public forum. I strongly recommend that you log in to your Blubrry account and change your password.

Viewing 3 replies - 1 through 3 (of 3 total)

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