Title: Problem with Offset between reservations
Last modified: August 10, 2021

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# Problem with Offset between reservations

 *  [xxfradxx](https://wordpress.org/support/users/xxfradxx/)
 * (@xxfradxx)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-offset-between-reservations/)
 * Hello everyone,
 * I need some help, I have a web for a “hairdresser at home” business, I have configured
   my services and my assistants, and the number of clients that I can serve per
   session, and the units per session of each service, following this explanation:
   [https://salonbookingsystem.helpscoutdocs.com/article/128-salon-settings-setup-examples](https://salonbookingsystem.helpscoutdocs.com/article/128-salon-settings-setup-examples)
 * The thing is that I need configure 1 hour of offset between each session, because
   I need 1 hour to go and return from clients’ house, but “Offset between reservations”
   parameter does not work for me, when I try to make two reservations, one after
   the another, the plugin allows me to do the reservation, I don’t know what is
   the problem, I hope someone can help me, thanks very much, best regards

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Dimitri Grassi](https://wordpress.org/support/users/wordpresschef/)
 * (@wordpresschef)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-offset-between-reservations/#post-14753628)
 * Hi,
 * how many “customers per session” did you set?
 * Are you using “Assistants” ?
 *  Thread Starter [xxfradxx](https://wordpress.org/support/users/xxfradxx/)
 * (@xxfradxx)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-offset-between-reservations/#post-14753781)
 * Hi again, and thanks for your time, and thanks for this plugin =D.
 * In my business the assistants go to the client’s home
    I have 7 assistants and
   I configure 7 customers per session (according the tutorial) and I’m testing 
   with 1 service with 2 units per session (because two of my assistants works with
   that service)
 * I’ve configured “offset between reservation” to 1 hour, but when I tried to make
   the following:
    duration of service is 20 minutes I made 1 reservation at 8:00(
   and it’s ok) i made the second reservation at 8:00 (and it’s ok and it is assigned
   to the another assistant, for that reason it is ok the time), but now, when I
   try to make another reservation, the plugin allows me to take the block at 8:
   20 instead 9:20 I need the offset time between sessions (by session/assistant)
   because my assistants need time to travel from a house to another. is this the
   normal functionality of the plugin? or I miss some configuration? thanks
    -  This reply was modified 4 years, 10 months ago by [xxfradxx](https://wordpress.org/support/users/xxfradxx/).
      Reason: clarify the last part of my question, sorry
 *  Thread Starter [xxfradxx](https://wordpress.org/support/users/xxfradxx/)
 * (@xxfradxx)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-offset-between-reservations/#post-14760845)
 * Hello,
 * have you been able to review? something new?
 *  Plugin Author [Dimitri Grassi](https://wordpress.org/support/users/wordpresschef/)
 * (@wordpresschef)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-offset-between-reservations/#post-14771157)
 * Hi,
 * we are going to make a new release that would fix this.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem with Offset between reservations’ is closed to new replies.

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## Tags

 * [offset](https://wordpress.org/support/topic-tag/offset/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)

 * 4 replies
 * 2 participants
 * Last reply from: [Dimitri Grassi](https://wordpress.org/support/users/wordpresschef/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-offset-between-reservations/#post-14771157)
 * Status: not resolved