Title: Problem with Paypal IPN Processing
Last modified: August 30, 2016

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# Problem with Paypal IPN Processing

 *  Resolved [coreymdesign](https://wordpress.org/support/users/coreymdesign/)
 * (@coreymdesign)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/)
 * I’m having a problem getting my test donations to show up on the donations and
   donors page. When I do the test donations, the thank you page shows up, and the
   sandbox accounts I’m using even show that the money is transferred, but no log
   of it shows up. When I check the log, this shows up:
 * 2015-10-26 15:56:10 PROCESSING PAYPAL IPN TRANSACTION
    2015-10-26 15:56:10 Seamless
   Donations Version: 4.0.11 2015-10-26 15:56:10 IPN failed: unable to establish
   network chatback connection to PayPal 2015-10-26 15:56:10 ==> url = tls://www.
   sandbox.paypal.com, errno = 0, errstr = 2015-10-26 15:56:10 IPN failed (unrecognized
   response) for sessionID 64E554BF-BF70-C1FC-20E2-695D5B53CF3A 2015-10-26 15:56:
   10 ==> 2015-10-26 15:56:10 IPN processing complete.
 * I’ve already plugged the IPN url from settings into my test business account,
   but even so, this error still shows up.
 * [https://wordpress.org/plugins/seamless-donations/](https://wordpress.org/plugins/seamless-donations/)

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Thread Starter [coreymdesign](https://wordpress.org/support/users/coreymdesign/)
 * (@coreymdesign)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/#post-6686319)
 * If it’s relevant, the rest of the log is here when I tried again:
 * [Seamless Donations Log Data]
    2015-10-26 18:19:10 —————————————- 2015-10-26 
   18:19:10 PREPARING DONATION FORM 2015-10-26 18:19:10 Seamless Donations Version:
   4.0.11 2015-10-26 18:19:10 User browser: Chrome 46.0.2490.80 2015-10-26 18:19:
   10 Assigning hidden field session ID to 3F1277DB-F527-F0F1-1389-41E5FE861B8B 
   2015-10-26 18:19:10 Form action: [http://davidsshoes.org/blog4/wp-content/plugins/seamless-donations/seamless-donations-payment.php](http://davidsshoes.org/blog4/wp-content/plugins/seamless-donations/seamless-donations-payment.php)
   2015-10-26 18:19:34 —————————————- 2015-10-26 18:19:34 DONATION TRANSACTION STARTED
   2015-10-26 18:19:34 Test mode: A 2015-10-26 18:19:34 PHP Version: 5.3.6 2015-
   10-26 18:19:34 Seamless Donations Version: 4.0.11 2015-10-26 18:19:34 User browser:
   Chrome 46.0.2490.80 2015-10-26 18:19:34 IPN: [http://davidsshoes.org/blog4/wp-content/plugins/seamless-donations/dgx-donate-paypalstd-ipn.php](http://davidsshoes.org/blog4/wp-content/plugins/seamless-donations/dgx-donate-paypalstd-ipn.php)
   2015-10-26 18:19:34 Payment process nonce aef203d62c validated. 2015-10-26 18:
   19:34 Session ID retrieved from _POST: 3F1277DB-F527-F0F1-1389-41E5FE861B8B 2015-
   10-26 18:19:34 Looking for pre-existing session data (guid/audit db mode): 3F1277DB-
   F527-F0F1-1389-41E5FE861B8B 2015-10-26 18:19:34 Duplicate session data not found.
   Payment process data assembly can proceed. 2015-10-26 18:19:34 Success URL: [http://davidsshoes.org/blog4/index.php/make-a-donation/?thanks=true](http://davidsshoes.org/blog4/index.php/make-a-donation/?thanks=true)
   2015-10-26 18:19:34 Saving transaction data using guid/audit db mode 2015-10-
   26 18:19:34 Name: Corey Moore 2015-10-26 18:19:34 Amount: 5 2015-10-26 18:19:
   34 Preparation complete. Entering PHP post code. 2015-10-26 18:19:34 Checking
   for repeat. REPEAT value is []. 2015-10-26 18:19:34 Computed RETURN value: '[http://davidsshoes.org/blog4/index.php/make-a-donation/?thanks=true&#039](http://davidsshoes.org/blog4/index.php/make-a-donation/?thanks=true&#039);
   2015-10-26 18:19:34 Redirecting to PayPal… now! 2015-10-26 18:19:49 —————————————-
   2015-10-26 18:19:49 PROCESSING PAYPAL IPN TRANSACTION 2015-10-26 18:19:49 Seamless
   Donations Version: 4.0.11 2015-10-26 18:19:50 IPN failed: unable to establish
   network chatback connection to PayPal 2015-10-26 18:19:50 ==> url = tls://www.
   sandbox.paypal.com, errno = 0, errstr = 2015-10-26 18:19:50 IPN failed (unrecognized
   response) for sessionID 3F1277DB-F527-F0F1-1389-41E5FE861B8B 2015-10-26 18:19:
   50 ==> 2015-10-26 18:19:50 IPN processing complete.
 *  Plugin Author [David Gewirtz](https://wordpress.org/support/users/dgewirtz/)
 * (@dgewirtz)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/#post-6686324)
 * Yep, that’s because [http://davidsshoes.org/blog4/wp-content/plugins/seamless-donations/dgx-donate-paypalstd-ipn.php](http://davidsshoes.org/blog4/wp-content/plugins/seamless-donations/dgx-donate-paypalstd-ipn.php)
   isn’t accessible to the Internet. It’s probably a setting your host needs to 
   change. You should be able to paste that into a browser and see a simple string.
   Yours shows access denied.
 * –David
 *  Thread Starter [coreymdesign](https://wordpress.org/support/users/coreymdesign/)
 * (@coreymdesign)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/#post-6686327)
 * I’ve look at it and it shows the following:
 * content-type: text/plain
 * Is this what it is supposed to show?
 * Any idea what setting I’d need to change?
 *  Plugin Author [David Gewirtz](https://wordpress.org/support/users/dgewirtz/)
 * (@dgewirtz)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/#post-6686355)
 * I’m guessing that because I see Access Denied (which is what PayPal will see),
   but you see text/plain, you’re going to need to change a logged in/logged out
   setting of some sort.
 * Not sure what to tell you as to what. That’s usually different based on hosting
   provider and individual settings.
 *  Thread Starter [coreymdesign](https://wordpress.org/support/users/coreymdesign/)
 * (@coreymdesign)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/#post-6686417)
 * My hosting provider is Yahoo Small Business. Unfortunately, I don’t have access
   to the back end yet, so it might be a bit tricky for me.
 *  Plugin Author [David Gewirtz](https://wordpress.org/support/users/dgewirtz/)
 * (@dgewirtz)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/#post-6686450)
 * I’ve just checked that URL again, and now it’s displaying properly. Maybe there
   was a glitch at the hosting provider. Go ahead and test again and see if the 
   IPN goes through.
 *  Thread Starter [coreymdesign](https://wordpress.org/support/users/coreymdesign/)
 * (@coreymdesign)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/#post-6686452)
 * No dice. It still shows the same message.
 * Under recent activity in the paypal sandbox, it shows on both the buyer and the
   facilitator pages that the transactions were send and received, but the records
   aren’t sent back to the yahoo page.
 *  Plugin Author [David Gewirtz](https://wordpress.org/support/users/dgewirtz/)
 * (@dgewirtz)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/#post-6686453)
 * Are you still getting this in your log:
 * 2015-10-26 18:19:49 PROCESSING PAYPAL IPN TRANSACTION
    2015-10-26 18:19:49 Seamless
   Donations Version: 4.0.11 2015-10-26 18:19:50 IPN failed: unable to establish
   network chatback connection to PayPal 2015-10-26 18:19:50 ==> url = tls://www.
   sandbox.paypal.com, errno = 0, errstr = 2015-10-26 18:19:50 IPN failed (unrecognized
   response) for sessionID 3F1277DB-F527-F0F1-1389-41E5FE861B8B 2015-10-26 18:19:
   50 ==> 2015-10-26 18:19:50 IPN processing complete.
 *  Thread Starter [coreymdesign](https://wordpress.org/support/users/coreymdesign/)
 * (@coreymdesign)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/#post-6686455)
 * Yep, same error message.
 * On the bright side, I was able to gain access to the back end, so I can now try
   to work from there.
 *  Plugin Author [David Gewirtz](https://wordpress.org/support/users/dgewirtz/)
 * (@dgewirtz)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/#post-6686510)
 * When I initially tried setting up the online store for add-ons, I ran into a 
   complication in that the hosting provider I used blocked certain kinds of connections.
   I’m wondering if your hosting provider is blocking these connections to and/or
   from PayPal.
 * –David
 *  Thread Starter [coreymdesign](https://wordpress.org/support/users/coreymdesign/)
 * (@coreymdesign)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/#post-6686512)
 * I know it’s not blocking connections going to paypal, since the transaction histories
   on both the buyer and facilitator accounts are updated corrected. However, when
   Paypal attempts to send a message back, that’s where problems come in.
 *  Plugin Author [David Gewirtz](https://wordpress.org/support/users/dgewirtz/)
 * (@dgewirtz)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/#post-6686527)
 * Yep. That’s because this:
 * [http://davidsshoes.org/blog4/wp-content/plugins/seamless-donations/dgx-donate-paypalstd-ipn.php](http://davidsshoes.org/blog4/wp-content/plugins/seamless-donations/dgx-donate-paypalstd-ipn.php)
 * Is not responding properly. I’m once again getting no result (not an access denied,
   but nothing). Until that reliably responds, it won’t work with PayPal.
 * That’s also relatively simple code (at least to the point where you see a response),
   so if outside viewers can’t see it, it’s probably some sort of hosting issue.
 * –David
 *  [mfuller526](https://wordpress.org/support/users/mfuller526/)
 * (@mfuller526)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/#post-6686599)
 * A friend found the caching plugin was caching the donation page. He added the
   donation page and donation files to the cache ignore list and solved the problem.

Viewing 13 replies - 1 through 13 (of 13 total)

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## Tags

 * [failure](https://wordpress.org/support/topic-tag/failure/)
 * [ipn](https://wordpress.org/support/topic-tag/ipn/)
 * [log](https://wordpress.org/support/topic-tag/log/)

 * 13 replies
 * 3 participants
 * Last reply from: [mfuller526](https://wordpress.org/support/users/mfuller526/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/problem-with-paypal-ipn-processing/#post-6686599)
 * Status: resolved