Title: Problem with plugin
Last modified: May 27, 2023

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# Problem with plugin

 *  Resolved [annariver](https://wordpress.org/support/users/annariver/)
 * (@annariver)
 * [3 years ago](https://wordpress.org/support/topic/problem-with-plugin-80/)
 * Hello, thanks for your plugin but the plugin doesn’t work in modal/popup.
 * I use xstore theme.
 * thanks
    -  This topic was modified 3 years ago by [annariver](https://wordpress.org/support/users/annariver/).
    -  This topic was modified 3 years ago by [annariver](https://wordpress.org/support/users/annariver/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Anonymous User 20287723
 * (@anonymized-20287723)
 * [3 years ago](https://wordpress.org/support/topic/problem-with-plugin-80/#post-16780701)
 * Hi [@annariver](https://wordpress.org/support/users/annariver/)
 * Thanks for your patience, we are returning from a long holiday weekend in the
   US. 😊 Please review the following links before we continue:
 * [https://wordpress.org/support/topic/before-you-post-please-read/](https://wordpress.org/support/topic/before-you-post-please-read/)(
   esp. the basic troubleshooting section)
 * and
 * [https://wordpress.org/plugins/woocommerce-gift-wrapper/#the%20popup%20%28modal%29%20doesn%27t%20work%20with%20my%20theme](https://wordpress.org/plugins/woocommerce-gift-wrapper/#the%20popup%20%28modal%29%20doesn%27t%20work%20with%20my%20theme)
 * Thank you!
 *  Anonymous User 20287723
 * (@anonymized-20287723)
 * [2 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-80/#post-16815602)
 * hi [@annariver](https://wordpress.org/support/users/annariver/)
 * Are you still there? If you still need help with this issue, please review the
   documentation we sent previously to confirm whether this is simply a theme/plugin
   conflict, and then send us more detail. Briefly activating a WordPress core theme
   like twentytwentythree can help you rule out if it’s your theme or not. We can’t
   help without hearing more from you. If we don’t hear back after a while we will
   close this support topic. Thank you for understanding!
 *  Thread Starter [annariver](https://wordpress.org/support/users/annariver/)
 * (@annariver)
 * [2 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-80/#post-16817429)
 * Hi guys I consulted the documentation, and it is a problem with the theme.
 * Thanks for your plug in.
    -  This reply was modified 2 years, 12 months ago by [annariver](https://wordpress.org/support/users/annariver/).
 *  Anonymous User 20287723
 * (@anonymized-20287723)
 * [2 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-80/#post-16822071)
 * You’re welcome. You still have options. Usually themes are simple to fix (with
   developer help). Also, we have included a slidedown and checkbox option for people/
   themes who cannot use the modal. Good luck with your project!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem with plugin’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gift-wrapper/assets/icon-256x256.gif?rev=2682739)
 * [Gift Wrapper for WooCommerce](https://wordpress.org/plugins/woocommerce-gift-wrapper/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gift-wrapper/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gift-wrapper/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gift-wrapper/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gift-wrapper/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gift-wrapper/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: Anonymous User 20287723
 * Last activity: [2 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-80/#post-16822071)
 * Status: resolved