Title: Problem with plugin
Last modified: May 24, 2025

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# Problem with plugin

 *  [lanter56](https://wordpress.org/support/users/lanter56/)
 * (@lanter56)
 * [1 year ago](https://wordpress.org/support/topic/problem-with-plugin-85/)
 * Hello,
 * I have problem with your plugin. It looks like the TikTok for Business (Pexel)
   plugin on your site is trying to send a ViewContent event, but it’s missing a
   required access_token in the plugin settings. You can check more information 
   in this website – [https://wordpress.org/support/topic/my-website-is-having-technical-problems/](https://wordpress.org/support/topic/my-website-is-having-technical-problems/)
   I can not update my website.

Viewing 1 replies (of 1 total)

 *  Plugin Author [TikTok](https://wordpress.org/support/users/tiktokbusinessplugin/)
 * (@tiktokbusinessplugin)
 * [12 months ago](https://wordpress.org/support/topic/problem-with-plugin-85/#post-18496117)
 * Hi [@lanter56](https://wordpress.org/support/users/lanter56/) – this error message
   means that you have not completed TikTok set-up fully, and therefore we do not
   have an access token for configuring pixel events. The error found within the
   TikTok plug-in logs is not related to the technical issues described in here 
   this page: [https://wordpress.org/support/topic/my-website-is-having-technical-problems/](https://wordpress.org/support/topic/my-website-is-having-technical-problems/)
   
   If you need further assistance with the TikTok plug-in, feel free to continue
   to reach out here.

Viewing 1 replies (of 1 total)

The topic ‘Problem with plugin’ is closed to new replies.

 * ![](https://ps.w.org/tiktok-for-business/assets/icon-256x256.jpg?rev=2721531)
 * [TikTok](https://wordpress.org/plugins/tiktok-for-business/)
 * [Support Threads](https://wordpress.org/support/plugin/tiktok-for-business/)
 * [Active Topics](https://wordpress.org/support/plugin/tiktok-for-business/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tiktok-for-business/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tiktok-for-business/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [TikTok](https://wordpress.org/support/users/tiktokbusinessplugin/)
 * Last activity: [12 months ago](https://wordpress.org/support/topic/problem-with-plugin-85/#post-18496117)
 * Status: not resolved