Title: Problem with plugin button appearing everywhere!
Last modified: February 23, 2026

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# Problem with plugin button appearing everywhere!

 *  Resolved [hello1357](https://wordpress.org/support/users/hello1357/)
 * (@hello1357)
 * [3 months, 2 weeks ago](https://wordpress.org/support/topic/problem-with-plugin-button-appearing-everywhere/)
 * Hi, we’ve been using the plugin for a long time with no issues, suddenly (probably
   since last version update) there appears a “how can i help you?” button several
   times on the screen
 *  instead of one button with the whastapp icon at the bottom corner.
   we have currently
   disabled the plugin for mobile. the issue is both on mobile (android and ios)
   and desktop . the button appears multiple times on category pages, and then in
   the middle of the screen on products pagescould there be a bug in your latest
   release?please let us know quickly since this is crucial for our clients and 
   business.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [hello1357](https://wordpress.org/support/users/hello1357/)
 * (@hello1357)
 * [3 months, 2 weeks ago](https://wordpress.org/support/topic/problem-with-plugin-button-appearing-everywhere/#post-18830486)
 * ok so i see the issue – its in the visibility section.
 * when i go to “woocommerce” tab inside your plugin on wordpress admin
 * there is a section Visibility: “hide on all devices” is already selected but 
   position is still activated
 * “position” – i am not able to select no position and it still appears on the 
   only one that is forced to be selected.
 * so i am able to narrow down the problem, but still there is an issue that the“
   hide on all devices” is not overriding the position selection
 * this happens for both “Archives” and “Products” tab (but in archives i am able
   to de-select all archive pages in the Visibility Section -> Display in Archive
   Page
 *  Thread Starter [hello1357](https://wordpress.org/support/users/hello1357/)
 * (@hello1357)
 * [3 months, 2 weeks ago](https://wordpress.org/support/topic/problem-with-plugin-button-appearing-everywhere/#post-18830497)
 * ok i changed it a few times and saved the “hide on all devices” a few more times
   and suddenly its working again

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 1 participant
 * Last reply from: [hello1357](https://wordpress.org/support/users/hello1357/)
 * Last activity: [3 months, 2 weeks ago](https://wordpress.org/support/topic/problem-with-plugin-button-appearing-everywhere/#post-18830497)
 * Status: resolved