Title: Problem with plugin Contact Form 7 Redirection Last modified: June 6, 2019 --- # Problem with plugin Contact Form 7 Redirection * Resolved [Tilo](https://wordpress.org/support/users/netsales/) * (@netsales) * [7 years ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/) * Hello, * i have a problem with the new function time delay of the PlugIn Contact Form 7 Redirection. See here [https://wordpress.org/support/topic/delay-redirect-slightly/#post-11610954](https://wordpress.org/support/topic/delay-redirect-slightly/#post-11610954) The time delay woundt be work if there was an entrys in conditional fields. * I hope there is an solution. * Thanks Tilo * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-plugin-contact-form-7-redirection%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [Jules Colle](https://wordpress.org/support/users/jules-colle/) * (@jules-colle) * [6 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11627316) * Hey, I just tested this myself and everything works correctly. Please set up a simple form to prove that it does not work for you, and share the link, the form code, the conditions and a screenshot of the redirect settings. * Thread Starter [Tilo](https://wordpress.org/support/users/netsales/) * (@netsales) * [6 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11629257) * Hi Jules, * thanks for your feedback. * I have tested with this code * ```

Felder mit (*) sind Pflichtfelder

[text* vname placeholder"Ihr Vorname *"]

[group group-128]

[textarea nachricht1 x4 placeholder"Ihre Nachricht"]

[acceptance Datenschutzbestimmungen class:acceptance] Einwilligungserklärung zum Datenschutz.
Mit dem Setzen des Häkchens im nebenstehenden Kontrollkästchen erklären Sie sich einverstanden, dass die von Ihnen angegebenen Daten elektronisch erhoben und gespeichert werden. Ihre Daten werden dabei nur streng zweckgebunden zur Bearbeitung und Beantwortung Ihrer Anfrage genutzt. Diese Einwilligung können Sie jederzeit durch eine Nachricht an uns widerrufen. Im Falle eines Widerrufes werden Ihre Daten umgehend gelöscht. Weitere Informationen entnehmen Sie unserer Datenschutzerklärung.

[response]

Sicherheits-Code: [captchac captcha-22 size:1 fg:#FFFFFF bg:#249ACA]
[captchar captcha-22 placeholder"Code eingeben *"][honeypot honeypot-ek-785]

[/group] ``` * here [https://experten-kredite.de/kontakt/#test](https://experten-kredite.de/kontakt/#test) The messagebox was show very quickly…and than counts the time away to redirection. * The delay time for redirect is set to 9000 ms. * Thanks Tilo * Plugin Author [Jules Colle](https://wordpress.org/support/users/jules-colle/) * (@jules-colle) * [6 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11631711) * You seem to have some invalid javascript: * `add_filter( ‘wpcf7_load_js’, ‘__return_false’ );` * You probably meant to put: * `add_filter( 'wpcf7_load_js', '__return_false' );` * The style of the quotes is important. `’` and `‘` are invalid. You need to use`'` - This reply was modified 6 years, 12 months ago by [Jules Colle](https://wordpress.org/support/users/jules-colle/). * Thread Starter [Tilo](https://wordpress.org/support/users/netsales/) * (@netsales) * [6 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11632975) * Hello Jules, * many thanks for your help ;o) That helps to know the mistake…of course, i want to know the real reason. Does this error have its cause in the theme? I use the Divi theme, from [elegantthemes](https://www.elegantthemes.com/gallery/divi/). If so, i would pass the question directly to elgantthemes. Can you possibly answer that? * Thanks Tilo * Plugin Author [Jules Colle](https://wordpress.org/support/users/jules-colle/) * (@jules-colle) * [6 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11634454) * No, this is almost certainly a line of code that you or your theme developer added to the theme, most likely in the functions.php file * Thread Starter [Tilo](https://wordpress.org/support/users/netsales/) * (@netsales) * [6 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11634637) * Hello Jules, * I can not find this section in the functions.php. Neither in the Chilttheme nor in the right one. I have testet it on my site (with the same issue an newer divi installation) [https://dein-auftritt.com/#kontakt](https://dein-auftritt.com/#kontakt) * ```

Felder mit (*) sind Pflichtfelder

[text* name-1 placeholder"Ihr Name, Vorname *"]
[group group-992] [textarea nachricht-1 x4 placeholder"Ihre Nachricht"]

[acceptance Datenschutzbestimmungen class:acceptance] Einwilligungserklärung zum Datenschutz.
Mit dem Setzen des Häkchens im Kontrollkästchen erklären Sie sich bereit, dass die von Ihnen angegebenen Daten elektronisch erhoben und gespeichert werden. Ihre Daten werden dabei nur streng zweckgebunden, zur Bearbeitung und Beantwortung, Ihrer Anfrage genutzt. Es erfolgt keine Weitergabe an Dritte, oder dergleichen. Diese Einwilligung können Sie jederzeit, durch eine Nachricht an uns, widerrufen. Im Falle eines Widerrufes werden Ihre Daten umgehend gelöscht. Weitere Informationen entnehmen Sie unserer Datenschutzerklärung.

[honeypot honeypot-Abfrage_deinAuftritt][mathcaptcha mathcaptcha-Abfrage_deinAuftritt] [response] [submit "Anfrage absenden" class:et_pb_contact_submit] [/group] ``` * Would it be possible that I send you the access data and you look? I just want to make sure that this is really due to elegantthemes since I have not changed it. That would be really nice if that was possible, because somewhere the problem must come from. * Thanks Tilo * Plugin Author [Jules Colle](https://wordpress.org/support/users/jules-colle/) * (@jules-colle) * [6 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11634889) * Nope, this is not allowed according to the WP forum guidelines. Also, I only give support directly related to the conditional fields plugin. I’m pretty sure that the form will also fail with conditional fields disabled. So I consider your support question off topic. Sorry about that, but I hope you understand that I cannot give free support about every WP related issue. I would suggest you try the general WP forums or hire a developer for help. I wish you the best of luck! - This reply was modified 6 years, 12 months ago by [Jules Colle](https://wordpress.org/support/users/jules-colle/). * Thread Starter [Tilo](https://wordpress.org/support/users/netsales/) * (@netsales) * [6 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11635228) * Hi Jules, * Sorry I’m bothering you with that, but you’re contradict yourself. I had already written that this, with disabled plug-in conditional fields, runs without any problems. So that’s the mistake with this plugin?! I just tested it again (your PlugIn is disabled) [https://dein-auftritt.com/#kontakt](https://dein-auftritt.com/#kontakt) * Therefore, I hope again for a solution on your part… * Thanks Tilo * I’m ready to buy the Pro version as well, because I can use the advanced features as well, but only if errors are corrected. Which raises the question of a developer license? * Plugin Author [Jules Colle](https://wordpress.org/support/users/jules-colle/) * (@jules-colle) * [6 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11635276) * Can you point me to a form without conditional fields, where it’s working as expected? * I mean a link on the same website, because I’m confident it’s a theme related problem - This reply was modified 6 years, 12 months ago by [Jules Colle](https://wordpress.org/support/users/jules-colle/). * Thread Starter [Tilo](https://wordpress.org/support/users/netsales/) * (@netsales) * [6 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11635414) * Yes i can…and here it is: * 1. without conditional forms [https://dein-auftritt.com/test/#without](https://dein-auftritt.com/test/#without) * ```
[text* name-1 placeholder"Name *"]
[response] [submit "Anfrage absenden"] ``` * You will see that the message Box still stand there for 9000ms, after send. * 2. with conditional forms [https://dein-auftritt.com/test/#with](https://dein-auftritt.com/test/#with) * ```
[text* name-1 placeholder"Name *"]
[group group-417] [response] [submit "Anfrage absenden"] [/group] ``` * You will see that the message Box shows very quickly and the redirect is after 9000ms. I hope I brought it understandably over * Thanks Tilo * Plugin Author [Jules Colle](https://wordpress.org/support/users/jules-colle/) * (@jules-colle) * [6 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11635879) * I get this on both pages: * ``` Keine Ergebnisse gefunden Die angefragte Seite konnte nicht gefunden werden. Verfeinern Sie Ihre Suche oder verwenden Sie die Navigation oben, um den Beitrag zu finden. ``` * Thread Starter [Tilo](https://wordpress.org/support/users/netsales/) * (@netsales) * [6 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11636828) * sorry Jules…it was my fault…i´ve set to private. * I have expanded the whole thing: 3. with conditional forms [https://dein-auftritt.com/test/#noresponse](https://dein-auftritt.com/test/#noresponse) * ```
[text* name-1 placeholder"Name *"]
[group group-417] [submit "Anfrage absenden"] [/group] ``` * You will see that the message Box still stand there for 9000ms, after send. * Plugin Author [Jules Colle](https://wordpress.org/support/users/jules-colle/) * (@jules-colle) * [6 years, 12 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11640710) * Your 3d example seems to work okay? * The reason that the message disappears in the 2nd example is because you have included the [response] inside the group. You have added conditions to only show the group if the fields are filled. However, on submit the fields are cleared, thus hiding the group. * But as I said, example 3 seems to be working exactly the way you expect it too, because [response] is outside the group. So I guess you solved your own problem? Or do you need help with something else? * Thread Starter [Tilo](https://wordpress.org/support/users/netsales/) * (@netsales) * [6 years, 11 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11648592) * Hi Jules, * Thank you for your help and support. In any case, you have found the cause that I was unaware of. It is not nice that it was included the [response] inside the group, but I have to settle for that. This bothers, especially if i want to have the messagebox elsewhere….not at the end. If there is no solution, the case is unfortunately completed. * Thanks Tilo * Plugin Author [Jules Colle](https://wordpress.org/support/users/jules-colle/) * (@jules-colle) * [6 years, 11 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11649676) * You can still use the [response] anywhere you want, just don’t put it in a group that is only shown if a field is non-empty. * If you really must include it inside a group, you could work around it with something like: * ``` [group g-1]First part of a group[/group] [response] [group g-2]Second part of a group[/group] ``` * And then double up your conditions: * ``` show g-1 if ... show g-2 if ... ``` - This reply was modified 6 years, 11 months ago by [Jules Colle](https://wordpress.org/support/users/jules-colle/). Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Problem with plugin Contact Form 7 Redirection’ is closed to new replies. * ![](https://ps.w.org/cf7-conditional-fields/assets/icon-256x256.png?rev=2072595) * [Conditional Fields for Contact Form 7](https://wordpress.org/plugins/cf7-conditional-fields/) * [Frequently Asked Questions](https://wordpress.org/plugins/cf7-conditional-fields/#faq) * [Support Threads](https://wordpress.org/support/plugin/cf7-conditional-fields/) * [Active Topics](https://wordpress.org/support/plugin/cf7-conditional-fields/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/cf7-conditional-fields/unresolved/) * [Reviews](https://wordpress.org/support/plugin/cf7-conditional-fields/reviews/) * 15 replies * 2 participants * Last reply from: [Jules Colle](https://wordpress.org/support/users/jules-colle/) * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/problem-with-plugin-contact-form-7-redirection/#post-11649676) * Status: resolved