Title: Problem with Pro
Last modified: February 4, 2021

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# Problem with Pro

 *  Resolved [418design](https://wordpress.org/support/users/webfactoryuk/)
 * (@webfactoryuk)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-with-pro-2/)
 * Hi,
 * My client has paid for the Pro version of your plugin and it started throwing
   errors yesterday.
 * Your main site seems to be offline. Are you still supporting the plugin?
 * Error Details
 * =============
 * An error of type E_ERROR was caused in line 335 of the file /var/www/vhosts/www.
   clarke-clarkefabrics.co.uk/wp-content/plugins/woo-free-product-sample-pro/public/
   class-woo-free-product-sample-pro-public.php. Error message: Uncaught Error: 
   Class ‘Inc\Woo_Free_Product_Sample_Helper’ not found in /var/www/vhosts/www.clarke-
   clarkefabrics.co.uk/wp-content/plugins/woo-free-product-sample-pro/public/class-
   woo-free-product-sample-pro-public.php:335
 * Stack trace:
 * #0 /var/www/vhosts/www.clarke-clarkefabrics.co.uk/wp-includes/class-wp-hook.php(
   287): Woo_Free_Product_Sample_Pro_Public->woo_free_product_sample_add_shipping_item()
 * #1 /var/www/vhosts/www.clarke-clarkefabrics.co.uk/wp-includes/class-wp-hook.php(
   311): WP_Hook->apply_filters()
 * #2 /var/www/vhosts/www.clarke-clarkefabrics.co.uk/wp-includes/plugin.php(478):
   WP_Hook->do_action()
 * #3 /var/www/vhosts/www.clarke-clarkefabrics.co.uk/wp-content/plugins/woo-discount-
   rules/v1/includes/cart-rules.php(2172): do_action()
 * #4 /var/www/vhosts/www.clarke-clarkefabrics.co.uk/wp-content/plugins/woo-discount-
   rules/v1/includes/cart-rules.php(97): FlycartWooDiscountRulesCartRules->calculateCartSubtotal()
 * #5 /var/www/vhosts/www.clarke-clarkefabrics.co.uk/wp-content/plugins/woo-discount-
   rules/v1/includes/

Viewing 1 replies (of 1 total)

 *  [Mohiuddin Abdul Kader](https://wordpress.org/support/users/hossain88/)
 * (@hossain88)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-with-pro-2/#post-14017082)
 * Hi there,
    Would you please contact with the [mail](https://wordpress.org/support/topic/problem-with-pro-2/thewpnext@gmail.com?output_format=md).
   I will fix it.

Viewing 1 replies (of 1 total)

The topic ‘Problem with Pro’ is closed to new replies.

 * ![](https://ps.w.org/woo-free-product-sample/assets/icon-256x256.png?rev=2279441)
 * [Free Product Sample for WooCommerce](https://wordpress.org/plugins/woo-free-product-sample/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-free-product-sample/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-free-product-sample/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-free-product-sample/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-free-product-sample/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-free-product-sample/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Mohiuddin Abdul Kader](https://wordpress.org/support/users/hossain88/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/problem-with-pro-2/#post-14017082)
 * Status: resolved