Title: Problem with recognizing members
Last modified: August 7, 2021

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# Problem with recognizing members

 *  [melikemk](https://wordpress.org/support/users/melikemk/)
 * (@melikemk)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-recognizing-members/)
 * Hello … We have a problem with adding members to the threats.The plugin does 
   not recognize some members of the site and says the username is not valid … How
   can we solve this problem?
    -  This topic was modified 4 years, 10 months ago by [melikemk](https://wordpress.org/support/users/melikemk/).

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [wordplus](https://wordpress.org/support/users/wordplus/)
 * (@wordplus)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-recognizing-members/#post-14745083)
 * Hi there!
 * You need to enter correct username.
 * Thanks!
 *  Thread Starter [melikemk](https://wordpress.org/support/users/melikemk/)
 * (@melikemk)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-recognizing-members/#post-14745086)
 * The usernames are correct
 *  Plugin Author [wordplus](https://wordpress.org/support/users/wordplus/)
 * (@wordplus)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-recognizing-members/#post-14745099)
 * If they were correct, you wouldnt get that error
 *  Thread Starter [melikemk](https://wordpress.org/support/users/melikemk/)
 * (@melikemk)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-recognizing-members/#post-14745111)
 * actually i copy and paste the usernames … they cannot be incorrect…it seems that
   the plugin can’t recognize that usernames
    -  This reply was modified 4 years, 10 months ago by [melikemk](https://wordpress.org/support/users/melikemk/).
 *  Plugin Author [wordplus](https://wordpress.org/support/users/wordplus/)
 * (@wordplus)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-recognizing-members/#post-14745116)
 * Do you copy them from where?
 *  Thread Starter [melikemk](https://wordpress.org/support/users/melikemk/)
 * (@melikemk)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-recognizing-members/#post-14745131)
 * From the WordPress users section
 *  Plugin Author [wordplus](https://wordpress.org/support/users/wordplus/)
 * (@wordplus)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-recognizing-members/#post-14745132)
 * Which field exactly?
 *  Thread Starter [melikemk](https://wordpress.org/support/users/melikemk/)
 * (@melikemk)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-recognizing-members/#post-14745138)
 * Username
 *  Plugin Author [wordplus](https://wordpress.org/support/users/wordplus/)
 * (@wordplus)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-recognizing-members/#post-14745139)
 * and what is content of that field?

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Problem with recognizing members’ is closed to new replies.

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 * 9 replies
 * 2 participants
 * Last reply from: [wordplus](https://wordpress.org/support/users/wordplus/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/problem-with-recognizing-members/#post-14745139)
 * Status: not resolved