Title: Problem with Reponsive
Last modified: March 6, 2017

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# Problem with Reponsive

 *  Resolved [shapeshift](https://wordpress.org/support/users/shapeshift/)
 * (@shapeshift)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/problem-with-reponsive/)
 * Hello,
 * Our site is designbythebay.com. I just upgraded to Hueman 3.3.6 and everything
   seems excellent as usual except for the responsive template on the smart phones.
   Unlike the previous versions, Hueman 3.3.6 defaults to an incorrect and seemingly
   un-editable responsive version on smart phones for our site. I finally figured
   out that if I go way to the bottom of the page, below the copyright, there is
   a link (Full Site) that I can click and it goes to the correct responsive mobile
   template that I can modify in Presscustomizr. When I am on the “Full Site”, I
   see the correct mobile version that I can modify in Presscustomizr. However, 
   at the bottom, the link toggles to “Mobile Site” which goes some other template.
   The problem is that the default is to the wrong template that I cannot modify
   but that’s what everyone gets when they bring the site up on the phone. I’m sure
   I’m missing something but I cannot figure out what. Hope you can HELP!…
 * BTW, when I check in Presscustomizr, the mobile version is correct, and there
   is no link at the bottom of page to toggle between Full site and Mobile site,
   unlike when I check my phone. The Tablet and desktop versions work fine on those
   gadgets and in Presscustomizr.
 * Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Denzel Chia](https://wordpress.org/support/users/denzel_chia/)
 * (@denzel_chia)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/problem-with-reponsive/#post-8882030)
 * Hi,
 * > BTW, when I check in Presscustomizr, the mobile version is correct, and there
   > is no link at the bottom of page to toggle between Full site and Mobile site,
   > unlike when I check my phone.
 * Yes, you are correct. Hueman Theme does not have this feature to toggle between
   Full site and Mobile site. It’s designed to be responsive in mobile, which is
   why you see the demo site loading properly.
 * Your toggle link is most likely a plugin feature.
    You can do a plugin check 
   to find out which plugin.
 * Please disable one plugin at a time, clear any cache plugin’s cache content and
   clear mobile browser history before revisiting your site on mobile to check whether
   it’s loading properly.
 * Do this until you find the plugin that’s causing this issue. Remove the plugin.
 * Thank you
 *  Thread Starter [shapeshift](https://wordpress.org/support/users/shapeshift/)
 * (@shapeshift)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/problem-with-reponsive/#post-8885364)
 * Of course, you arecorrect, the plug-in Jetpack was the conflicting problem. Luckily,
   I don’t think I am using any of the Jetpack components.
 * Thank you
 *  [Denzel Chia](https://wordpress.org/support/users/denzel_chia/)
 * (@denzel_chia)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/problem-with-reponsive/#post-8886990)
 * Hi,
 * You are welcome.
    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problem with Reponsive’ is closed to new replies.

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## Tags

 * [mobile](https://wordpress.org/support/topic-tag/mobile/)

 * 3 replies
 * 2 participants
 * Last reply from: [Denzel Chia](https://wordpress.org/support/users/denzel_chia/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/problem-with-reponsive/#post-8886990)
 * Status: resolved