Title: Problem with rules Last modified: December 10, 2019 --- # Problem with rules * Resolved [headplus](https://wordpress.org/support/users/headplus/) * (@headplus) * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/) * hi..i’m trying to use some rules on my feed but although i tried so many times, at the end nothing changed on the final archive… * An example is that: * availability|is equal|out of stock|then|availability|is|no stock * (also, i tried the same with ”contain” instead of ”is equal” ) * –of course on every try i refreshed(manually) my product feed– * What is going wrong? I followed exactly your example [@your](https://wordpress.org/support/users/your/) site/support but nothing changed!!! :((( * Could u help me? - This topic was modified 6 years, 5 months ago by [headplus](https://wordpress.org/support/users/headplus/). Viewing 13 replies - 1 through 13 (of 13 total) * [evavangelooven](https://wordpress.org/support/users/evavangelooven/) * (@evavangelooven) * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/#post-12223841) * Hi, * I have tried to replicate the issue at hand but for us it works just fine when we create this rule: [https://www.dropbox.com/s/q52d7ufis4e8sey/no-stock-rule.png?dl=0](https://www.dropbox.com/s/q52d7ufis4e8sey/no-stock-rule.png?dl=0) * Could you try the exact same rule and make sure that the feed has been refreshed and you are looking at a non-cached version of the feed? * Best, Eva * Thread Starter [headplus](https://wordpress.org/support/users/headplus/) * (@headplus) * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/#post-12224245) * I made a new feed to try it and that worked..BUT… * when i added some others rules didnt worked! * I checked my files (on uploaded file @ wordpress) and i downloaded the file. when i opened it, i saw that despite i’d refreshed it manually , the file wasnt refreshed with the new values! 🙁 * I think that something goes wrong with the refresh on this xml file. * I use 2 feed as well (one for Facebook channel, and one for Google) and i have no problems on refreshing.. * But with this file that is on Channel: Custom i cant understand why there are problem on reFresh… :((( - This reply was modified 6 years, 5 months ago by [headplus](https://wordpress.org/support/users/headplus/). * [evavangelooven](https://wordpress.org/support/users/evavangelooven/) * (@evavangelooven) * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/#post-12224979) * Hi, * To me it still sounds like you are either trying to open the updated feed to fast or/and are experiencing a caching issue with your browser. Please make sure you clear all caching of your browser and/or caching plugin’s before you re-check your product feeds. * Best, Eva * Thread Starter [headplus](https://wordpress.org/support/users/headplus/) * (@headplus) * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/#post-12225009) * thanks for your reply ..it’s impossible to be caching issue and/or caching plugin’s… thus i wrote you that i downloaded the file via wordpress core on my pc… and i check it.. * the only that i keep is that may i trying to open the updated feed to fast .. but with the others 2 feeds i have no problems! so something doesnt work well with custom channel… its clear!… 🙁 who knows what… * [evavangelooven](https://wordpress.org/support/users/evavangelooven/) * (@evavangelooven) * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/#post-12225090) * Hi, * Could you share a **screenshot** of the rules and filters you created and let us know which rules/filters are not working? * Best, Eva * Thread Starter [headplus](https://wordpress.org/support/users/headplus/) * (@headplus) * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/#post-12225569) * [Screenshoot](https://headplus.gr/wp-content/uploads/2019/12/screenshoot111.png) * 1-2 are ok! * the rest rules not working * :(( * [evavangelooven](https://wordpress.org/support/users/evavangelooven/) * (@evavangelooven) * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/#post-12226484) * Hi, * Thanks for the screenshot. Is this a feed for Google Shopping and/or Facebook? if so, you can’t use the category attribute to create rules like this as that attribute will be used to put in the Google category ID’s of your category mapping. * Best, Eva * Thread Starter [headplus](https://wordpress.org/support/users/headplus/) * (@headplus) * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/#post-12228033) * Hi, * No screenshoot is for the custom channel with the problem. Feeds for Google Shopping and/or Facebook are working for me… * [evavangelooven](https://wordpress.org/support/users/evavangelooven/) * (@evavangelooven) * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/#post-12228120) * Hi, * I have been trying to replicate the issue at hand with a custom feed. For us it does seem to work. * First, this is the categories field mapping that is in place: [https://www.dropbox.com/s/41un89sgx8lrkly/rulez-1.png?dl=0](https://www.dropbox.com/s/41un89sgx8lrkly/rulez-1.png?dl=0) * I then create a rule that looks like this: [https://www.dropbox.com/s/6smfh3wc6idr10d/rulez-2.png?dl=0](https://www.dropbox.com/s/6smfh3wc6idr10d/rulez-2.png?dl=0) * Which, after reprocessing the product feed, looks like this: [https://www.dropbox.com/s/hpkhp0sopwmfmmf/rulez-3.png?dl=0](https://www.dropbox.com/s/hpkhp0sopwmfmmf/rulez-3.png?dl=0) * Which seems fine. Did you do the exact same steps? * Best Eva * Thread Starter [headplus](https://wordpress.org/support/users/headplus/) * (@headplus) * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/#post-12231746) * yes i have done exactly the same steps… * Today i tried to make a new custom feed (i deleted the old) and it worked!but not 100%… * one rule doesnt seem to work and i’m thinking that may be there is something goes wrong with the unicode because contains characters like this–> / ? Or the Pluggin can’t support Unicode as Greek letters? * _the rule is: if Category contains Κρέμες/Spray Διαμόρφωσης * [evavangelooven](https://wordpress.org/support/users/evavangelooven/) * (@evavangelooven) * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/#post-12233972) * Hi, * It seems you are correct, the filter is having a problem with the / in the category name. The above however can still be accomplished by changing the filter into this: * [https://www.dropbox.com/s/rzcs8updmwdsemp/spray-filter.png?dl=0](https://www.dropbox.com/s/rzcs8updmwdsemp/spray-filter.png?dl=0) * (or exclude if that’s what you want). * All the best, Eva * Thread Starter [headplus](https://wordpress.org/support/users/headplus/) * (@headplus) * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/#post-12235802) * Bingo! AFter your last advise it worked! Thank you for the support! * [evavangelooven](https://wordpress.org/support/users/evavangelooven/) * (@evavangelooven) * [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/#post-12236688) * Perfect, glad it worked out. * All the best, Eva Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Problem with rules’ is closed to new replies. * ![](https://ps.w.org/woo-product-feed-pro/assets/icon-256x256.png?rev=3111496) * [Product Feed PRO for WooCommerce by AdTribes – Product Feeds for WooCommerce](https://wordpress.org/plugins/woo-product-feed-pro/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-product-feed-pro/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-product-feed-pro/) * [Active Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-product-feed-pro/reviews/) * 13 replies * 2 participants * Last reply from: [evavangelooven](https://wordpress.org/support/users/evavangelooven/) * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/problem-with-rules-2/#post-12236688) * Status: resolved