Title: problem with server connection Last modified: July 10, 2017 --- # problem with server connection * [James longly](https://wordpress.org/support/users/james-longly/) * (@james-longly) * [8 years, 11 months ago](https://wordpress.org/support/topic/problem-with-server-connection-2/) * When i try and edit the settings of the bitcoin payment gateway i get a 504 timeout. I asked my host about it and they said: * the script tries to connect to a remote server with IP address 178.62.108.238: * Code: connect(11, {sa_family=AF_INET, sin_port=htons(443), sin_addr=inet_addr(“ 178.62.108.238”)}, 16) = -1 EINPROGRESS (Operation now in progress) clock_gettime( CLOCK_MONOTONIC, {1075580, 742352934}) = 0 clock_gettime(CLOCK_MONOTONIC, {1075580, 742377664}) = 0 clock_gettime(CLOCK_MONOTONIC, {1075580, 742403332}) = 0 clock_gettime( CLOCK_MONOTONIC, {1075580, 742428049}) = 0 poll([{fd=11, events=POLLOUT}], 1, 0) = 0 (Timeout) * However, the remote server does not seem to be online and that is the reason why all requests timeout: * Code: ivandelev@ ~> ping 178.62.108.238 PING 178.62.108.238 (178.62.108.238): 56 data bytes Request timeout for icmp_seq 0 Request timeout for icmp_seq 1 Request timeout for icmp_seq 2 Request timeout for icmp_seq 3 ————————————– Is this a problem with the plugin? * thanks The topic ‘problem with server connection’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/bitcoin-payments-for-woocommerce. svg) * [Bitcoin Payments for WooCommerce](https://wordpress.org/plugins/bitcoin-payments-for-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/bitcoin-payments-for-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/bitcoin-payments-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/bitcoin-payments-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/bitcoin-payments-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/bitcoin-payments-for-woocommerce/reviews/) * 0 replies * 1 participant * Last reply from: [James longly](https://wordpress.org/support/users/james-longly/) * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/problem-with-server-connection-2/) * Status: not resolved