Title: Problem with stats
Last modified: August 20, 2016

---

# Problem with stats

 *  Resolved [Kim Soler](https://wordpress.org/support/users/kimso/)
 * (@kimso)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/problem-with-stats-1/)
 * Hello,
 * I think this is the best newsletter plugin for wordpress that I have tested.
   
   But I have a litle problem with stats.
 * I’ve configured K-news in multisite installation with WP 3.4.2 and K-news version
   1.2.5.
 * The problem is that sometimes in stats page the system loads the first graphic
   with subscription state but the other stats doesn’t appear and there’s a error
   message with the text:
    “Has de sel·leccionar un rang de dates correcte”
 * Someone have this problem? Some solution for this?
 * Thanks
 * [http://wordpress.org/extend/plugins/knews/](http://wordpress.org/extend/plugins/knews/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [creverter](https://wordpress.org/support/users/creverter/)
 * (@creverter)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/problem-with-stats-1/#post-3225426)
 * Hello Kim, Thanks for your words.
 * The message in english are: “The date range you have selected is not available.”(
   for everyone)…
 * This message warns about invalid range filtering dates. Please, tell me the values
   in the selects filter and any other detail you can get in order to reproduce 
   the bug…
 * Thanks!
    Carles.
 *  Thread Starter [Kim Soler](https://wordpress.org/support/users/kimso/)
 * (@kimso)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/problem-with-stats-1/#post-3225436)
 * Hi Carles,
 * In spanish the error text appear in catalan so I thought that in english appears
   the same text.
 * Respect stats, I’ve seen that if I send a newsletter today the stats will not
   be activated untill tomorrow.
 * Thanks
 *  Plugin Author [creverter](https://wordpress.org/support/users/creverter/)
 * (@creverter)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/problem-with-stats-1/#post-3225441)
 * Ok Kim, thanks for the report, next version will solve the bug… this message 
   appears in catalan in the in spanish language file… this will solved too…

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problem with stats’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/knews_c1dde7.svg)
 * [Knews Multilingual Newsletters](https://wordpress.org/plugins/knews/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/knews/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/knews/)
 * [Active Topics](https://wordpress.org/support/plugin/knews/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/knews/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/knews/reviews/)

## Tags

 * [k-news](https://wordpress.org/support/topic-tag/k-news/)
 * [Stats](https://wordpress.org/support/topic-tag/stats/)

 * 3 replies
 * 2 participants
 * Last reply from: [creverter](https://wordpress.org/support/users/creverter/)
 * Last activity: [13 years, 6 months ago](https://wordpress.org/support/topic/problem-with-stats-1/#post-3225441)
 * Status: resolved