Title: problem with store manager user
Last modified: November 2, 2023

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# problem with store manager user

 *  Resolved [wellingtonkri](https://wordpress.org/support/users/wellingtonkri/)
 * (@wellingtonkri)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/problem-with-store-manager-user/)
 * Users with administrator permission can normally use the plugin, other users 
   with shop manager or editor cannot use it, whenever they try to filter a tag 
   or product it keeps loading infinitely.
 * [https://prnt.sc/_35hI2zLZuAS](https://prnt.sc/_35hI2zLZuAS)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [sangeethasrinivasan](https://wordpress.org/support/users/sangeethasrinivasan/)
 * (@sangeethasrinivasan)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/problem-with-store-manager-user/#post-17168913)
 * Hey
 * Thank you for reaching out to us. This is Sangeetha from Customer Support Team.
 * We provide privilege based on **manage_woocommerce. **If the user role “Shop 
   Manager” has access to manage WooCommerce/ Woocommerce Tags and Products, then
   the user will have access to our plugin as well.
   ​Please have a check and provide
   manage WooCommerce Tags and Products access to the user role “Shop Manager”.
 * If issue still persists, we kindly request you to open a support ticket through
   the following link: [https://www.flycart.org/support](https://www.flycart.org/support).
 * So that one of our support engineers will get back to you with best possible 
   solutions quickly.
 * Looking forward to assisting you on this.
 * Thanks
   Team Flycart
 *  Thread Starter [wellingtonkri](https://wordpress.org/support/users/wellingtonkri/)
 * (@wellingtonkri)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/problem-with-store-manager-user/#post-17173548)
 * The problem was resolved here on our side, discovering that it was just a block
   in the wordfence firewall, it blocked access to a specific AJAX, for anyone experiencing
   the same problem, just add the following permission to the firewall.
   [https://prnt.sc/wXoA_nMrsxRk](https://prnt.sc/wXoA_nMrsxRk)
 *  [sangeethasrinivasan](https://wordpress.org/support/users/sangeethasrinivasan/)
 * (@sangeethasrinivasan)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/problem-with-store-manager-user/#post-17174895)
 * Thanks for letting us know. 🙂
 * Feel free to reach us out in case of any further queries.
   We would be glad to
   assist you.
 * Thanks
   Team Flycart

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘problem with store manager user’ is closed to new replies.

 * ![](https://ps.w.org/woo-discount-rules/assets/icon-256x256.png?rev=1977982)
 * [Discount Rules for WooCommerce](https://wordpress.org/plugins/woo-discount-rules/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-discount-rules/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-discount-rules/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-discount-rules/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-discount-rules/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-discount-rules/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [sangeethasrinivasan](https://wordpress.org/support/users/sangeethasrinivasan/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/problem-with-store-manager-user/#post-17174895)
 * Status: resolved