Title: Problem with syncing comments
Last modified: August 22, 2016

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# Problem with syncing comments

 *  [aldolinares](https://wordpress.org/support/users/aldolinares/)
 * (@aldolinares)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/problem-with-syncing-comments/)
 * I have random sync problems, it just stops syncing comments back to wordpress.
 * The last thing I did was stoped the automatic sync and doing it manually by running
   import-comments.php and it appears that syncs because if I make a comment and
   then run import-comments.php it shows this:
 * ———————————————————
    Discovered DISQUS forum shortname as sitename ———————————————————
   Importing chunk starting at comment id 1704045100 1 comments imported (took 0.15s,
   memory increased by 0b) Importing chunk starting at comment id 1704082574 0 comments
   imported (took 0.11s, memory increased by 0b) ——————————————————— Done (took 
   0.26s)! 1 comments imported from DISQUS ———————————————————
 * But comment never got to wordpress and if I run it again it shows 0 comments 
   imported until I make a new comment
 * [https://wordpress.org/plugins/disqus-comment-system/](https://wordpress.org/plugins/disqus-comment-system/)

Viewing 1 replies (of 1 total)

 *  [TrWeb](https://wordpress.org/support/users/trweb/)
 * (@trweb)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/problem-with-syncing-comments/#post-5502181)
 * I am also having a syncing problem. I inherited this site from previous contractors,
   and so am not aware of the site’s history – but I do know that we are using the
   Disqus comment system plugin, and that syncing stopped on September 24th. The
   only change I’ve made to the site settings since I got here was in the WordPress
   admin console, when I unchecked the WP setting to close comments after 14 days.

Viewing 1 replies (of 1 total)

The topic ‘Problem with syncing comments’ is closed to new replies.

 * ![](https://ps.w.org/disqus-comment-system/assets/icon.svg?rev=1636350)
 * [Disqus Comment System](https://wordpress.org/plugins/disqus-comment-system/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/disqus-comment-system/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/disqus-comment-system/)
 * [Active Topics](https://wordpress.org/support/plugin/disqus-comment-system/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/disqus-comment-system/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/disqus-comment-system/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [TrWeb](https://wordpress.org/support/users/trweb/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/problem-with-syncing-comments/#post-5502181)
 * Status: not resolved