• Resolved DekiGk

    (@dekigk)


    I have a very strange problem with beaver builder Text editor module. Not sure whether it is a theme or a plugin issue, or something completely different.

    Whenever I have the word “having” as a part of the text in my text editor module and I click on save, the beaver builder stops working. It spins indefinatelly. When I reload the page the progress was not saved, so it appears that nothing happens.

    Can you shed a little light on this one?

    https://ww.wp.xz.cn/plugins/beaver-builder-lite-version/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey DekiGk,

    Thanks for getting in touch! That is actually caused by a ModSecurity rule being triggered. I’d suggest contacting your hosting company and explain the same thing to them, they should be able to fix it. πŸ™‚

    Ben

    Thread Starter DekiGk

    (@dekigk)

    Hey hinampaksh,

    Thanks a lot. I will contact them and see whether they can resolve the issue. Thanks again.

    All the best
    Dejan Kostevski

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey Dejan,

    No worries! Enjoy BB! πŸ™‚

    Ben

    Plugin Author Justin Busa

    (@justinbusa)

    Marking as resolved.

    I am having a problem saving text using bb lite 1.6.2.1 on tesseract 2.0.6
    Is there a fix that I do.
    My host provider wont modify the sever’s ModSecurity rule.

    David

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey David,

    Sorry but we won’t be able to do anything there. Can you not change the text instead? Not really an expert on those ModSec rules but I think they only set it word by word. Perhaps you can change the structure of the sentence and use a different word?

    Ben

    Ben, thanks for your response.
    I don’t think the word is the issue.
    With no other changes, the result occurs for simple things like centering text in the text box.

    Reluctantly I am going to try using another theme.

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey David,

    I actually thought the issue was with a ModSec rule since you mentioned it first. Maybe this is caused by a 3rd party plugin conflict. Let’s have you go through the plugin deactivation route, i.e., disable all plugins and test the Beaver Builder while reactivating each to determine if the issue is related to a 3rd party plugin.

    Ben

    hey,can anyone help me.
    I am new to website building and was using beawer builder plugin to build my site.Suddenly there are some editing problems cropping up with this.I am not able to 3 rows below one row as when i am doing this they are coming vertically.Strange problems are also there when i try to add pictures.
    Help me out please!

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey Anmol,

    I’ve already replied to the other thread you posted. πŸ™‚
    https://ww.wp.xz.cn/support/topic/full-width-background-box?replies=7#post-8547817

    Ben

Viewing 10 replies - 1 through 10 (of 10 total)

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