Problem with the password reset

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter babilonia07

    (@babilonia07)

    10 years, 7 months ago

    This is the login information, for example, this user tried to access and the error output:

    [10/21/2015 11:49 AM] – SUCCESS : Force Logout – This user logged in more than (240) minutes ago. Doing a force log out for the user with username: miguel angel cela

    This user cannot access to the site because he has an error credentials…

    Plugin Contributor mbrsolution

    (@mbrsolution)

    10 years, 7 months ago

    So, you are saying that if you don’t enable the 5G rule the error will not display? Can you also check the log file?

    Thread Starter babilonia07

    (@babilonia07)

    10 years, 7 months ago

    I check with the user, and the problems was with his navigator and his cookies…

    Plugin Contributor mbrsolution

    (@mbrsolution)

    10 years, 7 months ago

    I am happy to hear your issue is resolved.

    Well done.

Viewing 4 replies - 1 through 4 (of 4 total)

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